received. I would try to explain why the hotel was poor and why there was building work going on at the hotel. After explaining why they’ve received such a service‚ I would try to cover it up by giving them some kind of discount for their next holidays‚ or I would try to give some of their money back. By doing this‚ there would be chance that the customers would stay with the company/ travel agency that they chose than rather going somewhere else. ● As always first what I would do‚ I would apologise
Premium Customer service Holiday The Guest
March 4‚ 2011 Shelton vs. Travis Travis and his father have never seen eye to eye. Shelton once told Travis’s high school principal that he was “nothing but a bother from the day he was born” (Rash 7). This statement among other things has Travis convinced that his father wants nothing to do with him. Parents are supposed to support their kids and prepare them for the harshness of the world‚ but this is most certainly not the case with Shelton and Travis. Shelton makes his son feel worthless
Premium Emotion Physical abuse Child abuse
in a word processing document (e.g.‚ Microsoft Word) and attach the file using the dropbox tool. Use the Unit 4: Text Questions dropbox basket. The answers to the Review & Critical Thinking questions are worth 10 points. Review Questions 1. What were the three forms of English madrigals? Describe each type. The Madrigal Proper - This kind was ’through-composed’ (The music is different all the time.) There is a lot of word-painting music that illustrates words. E.g. Thomas Weelkes ’As Vesta
Premium Music Renaissance music Baroque music
Running head: BSRN - 340 - PHARMACOLOGY FOR NURSING CARE - CASE STUDY #2 Case Study #2 - Vague complaints of pain in the Emergency Department Susan M. Hewitt RN‚ CEN The Robert B. Miller College BSRN-340-Pharmacology for Nursing Care Instructor: Mr. James Middleton February 26th‚ 2009 Case Study #2 – Vague complaints of pain in the Emergency Department Many people that come to the emergency department who complain of pain are usually vague about their symptoms. Other people over-react
Premium Pneumothorax Heart
A) What was the most likely cause (i.e. breakdown) of the issue? B) What should have happened to keep the issue from escalating to a complaint email [how should it have been addressed in-store]? C) What steps could you‚ as a Leader‚ take to prevent the issue from recurring? D) What you would say/write to the customer to address his/her concerns 1. 5201: A) A chicken bone was found in a vegetarian pizza. This was most likely caused by someone in the kitchen being negligent
Premium Customer Customer service The Order
There are lots of areas of study out there but the one field that intrigues peoples and civilizations is the actual study of themselves and how they interact with other human cultures. I don’t think that I would have enrolled for this class if it hadn’t been for the minor requirement in my business major. Although this class started early in the morning and required a lot from me‚ I am glad that I took it. I grew up in two cultures simultaneously and the experiences I incurred have made me the person
Premium Culture Anthropology Mafia
Write a 200 to 450 word response to the following Capstone Analysis questions. ● What is cybercrime? How has cybercrime contributed to the overall rise in crime rates over the last 10 years? What recommendations would you make to combat cybercrime and crimes associated with cybercrime and hackers? How will cybercrime affect the future of the criminal justice system? Cyber crime is criminal activity committed that involves the Internet‚ a computer system‚ or computer technology. Typ
Premium Crime Fraud Criminal justice
What is the significance of Mr Birling? Birling represents capitalism‚ the political position that Priestly is most critical of as a socialist therefore he is the character that is made look the most foolish in the play. He is the one that seems to start off the chain of events. Birling ultimately is responsible. Throughout the play we can clearly see that Mr Birling represents Capitalism. We see this straight away in the stage directions on the 1st page telling us that he is a “heavy looking
Premium Capitalism Audience Irony
underneath the Christmas tree. A little girl whom is dying soon deserves a teddy bear from her aunt on Christmas and should get her gift on time. I also spent ten extra dollars on shipping and my gift has not arrived on time. I have wasted ten dollars that could have been used to buy my niece another gift‚ for example a sweater but instead used on shipping that was delayed. I should be entitled to a refund on shipping and at least fifty dollars off the teddy bear for being received late after Christmas
Premium Christmas tree English-language films Teddy bear
Case Study Complaints Holly Crabtree July 8‚ 2013 LTC/328 Michele Lardiere Case Study Complaints Complaint 1 To Whom It May Concern‚ July 8‚ 2013 I am one of 90 police officers currently employed by Mason‚ Illinois. The new pay-for-performance plan instituted by the Mason police department is a form of discrimination against seasoned officers. The plan violates me and others 40 or older‚ according to the Age Discrimination in Employment Act (ADEA) (Brody & Chang‚ 2008). Officers
Premium Age Discrimination in Employment Act Discrimination Equal Employment Opportunity Commission