A Day in the Life of Alex Sander: Driving in the Fast Lane at Landon Care Products
Case Study 2 - A Day in the Life of Alex Sander: Driving in the Fast Lane at Landon Care Products
1. What behaviours by Alex are having the greatest impact on the 360° data provided by her co-workers? Which of these behaviours are positive and which are negative?
This case study provides valuable insight into the way emotions and soft skills or its absence can affect motivation and leadership capabilities.
Alex Sander is the newest and youngest product manager at Landon. He had been very successful in the 2 product releases he has been in charge of, nevertheless, he seems to be lacking the ability to lead and direct his team to complete the work assigned to them.
Negative Behaviours
Alex is easily upset when team members do not complete tasks the exact same way he requested or as fast he requested. In fact, repeatedly Alex takes on the tasks of his team members himself because he believes that he can do a better job and perform faster than they can. Moreover, Alex does not feel the need to direct his team.
Alex, as an ambitious person, should be aware that to move up he has to coordinate people. Therefore, in order to become a good motivator and leader, he should be aware how emotions play into the way people work and how well they perform their jobs. The emotion that Alex identified as a powerful motivator for his team was fear. As a result, he uses his bad temper to instil fear into those he works with. In fact, that mechanism works perfectly on the spur of the moment, however, that behaviour has 2 problems: the performance booster effect is lost within 1 or 2 weeks and, on the top of that, the frequency of its usage causes demotivation among Alex team workers.
Alex doesn’t possess many soft skills, he does not take others’ feelings into consideration when making decisions and delegating assignments. This was particularly observable when Alex put down a senior sales analyst - Betsy Garrison - and dismissed her from the task he simply takes
1. What behaviours by Alex are having the greatest impact on the 360° data provided by her co-workers? Which of these behaviours are positive and which are negative?
This case study provides valuable insight into the way emotions and soft skills or its absence can affect motivation and leadership capabilities.
Alex Sander is the newest and youngest product manager at Landon. He had been very successful in the 2 product releases he has been in charge of, nevertheless, he seems to be lacking the ability to lead and direct his team to complete the work assigned to them.
Negative Behaviours
Alex is easily upset when team members do not complete tasks the exact same way he requested or as fast he requested. In fact, repeatedly Alex takes on the tasks of his team members himself because he believes that he can do a better job and perform faster than they can. Moreover, Alex does not feel the need to direct his team.
Alex, as an ambitious person, should be aware that to move up he has to coordinate people. Therefore, in order to become a good motivator and leader, he should be aware how emotions play into the way people work and how well they perform their jobs. The emotion that Alex identified as a powerful motivator for his team was fear. As a result, he uses his bad temper to instil fear into those he works with. In fact, that mechanism works perfectly on the spur of the moment, however, that behaviour has 2 problems: the performance booster effect is lost within 1 or 2 weeks and, on the top of that, the frequency of its usage causes demotivation among Alex team workers.
Alex doesn’t possess many soft skills, he does not take others’ feelings into consideration when making decisions and delegating assignments. This was particularly observable when Alex put down a senior sales analyst - Betsy Garrison - and dismissed her from the task he simply takes