Workplace Violence

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A CASE STUDY,
Prepared for Dr. Hesham Sadek,
By Muhammad Salah Muhammad Habib - ESLSCA 42E
Contemporary Management Course
A CASE STUDY,
Prepared for Dr. Hesham Sadek,
By Muhammad Salah Muhammad Habib - ESLSCA 42E
Contemporary Management Course
Workplace
Violence
Workplace
Violence

Problem Definition

As defined by International Labor Organization (ILO), Workplace violence includes any action, incident, or behavior that departs from reasonable conduct in which a person is assaulted, threatened, harmed, injured in the course of, or as a direct result of, his or her work.

Justification for Problem Definition

Most people thinks of violence at workplace as just physical assaults; however, it is a much broader problem that includes – beside physical assaults – any threatening behavior, verbal or written threats, harassments and verbal abuses. In addition, as the Canadian Centre for Occupational Health and Safety (CCOHS) stated in its definition, Workplace violence is not limited to incidents that occur within a traditional workplace. Work-related violence can occur at off-site business-related functions (conferences, trade shows), at social events related to work, in clients' homes or away from work but resulting from work (a threatening telephone call to your home from a client).

List of Alternative course of action

1. Written Policy: Having a written policy explaining how violence in the workplace will not be tolerated. 2. Security: Increasing security staff and establishing a video surveillance system inside company’s premises. 3. Employees Training: Train employees on how and when to act in cases of suspicious violent actions.

Evaluation of Alternatives

1. Written Policy

Employers can help increasing the safety of their employees by establish a zero-tolerance policy towards workplace violence. It should cover all employees, clients, visitors, contractors, and anyone else who may be in contact with company...
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