It allows the dispute to be effectively settled without incurring astronomical attorney’s fees. Hypothetically, informal resolution can potentially save an insurance carrier millions per year. This is not only due to the lack of mustering up litigation costs, but because the limitations laid out in the Official Medical Fee Schedule largely act as a decent defense against the lien claimant.[ (CCR, ARTICLE 5.3)]
Lastly, informal resolution is advantageous because it releases time burdens on claims personnel. Instead of having to tediously redirect lien claimants, bills can be reviewed by someone knowledgeable in medical coding and billing procedures. This allows claim files to be closed more quickly and more efficiently. Not only will the claims personnel be relieved of dealing with constant collection calls, more time can be spent on attentively handling the claim.
Ultimately, liens are burdensome, time consuming, and costly. Using the fee schedule on a practical basis is difficult to do because of its complexity. Medical bills fail to tell us whether treatment was authorized, if a cap was applicable, or the reasonable value of the services provided. Claims Administrators want to mitigate risk exposure. Insurance Companies want to avoid costly litigation. Adjusters want to simplify the claims process. With informal resolution, the aim is to ensure a smooth cost-effective