Other Voices: Lessons from the NFL
October 23, 2012 - MMH Editorial
Editor’s Note: The following column by Chuck Fuerst, director of product strategy at HighJump Software, is part of Modern’s Other Voices column. The series, published on Wednesdays, features ideas, opinions and insights from end users, analysts, systems integraters and OEMs. Click on the link to learn about submitting a column for consideration.
*** *** ** We pro football fans had a rough time this season watching the replacement refs miss calls, lose track of the ball and generally muddle their way through September. Thankfully, that mess is over and the professional refs are back to pick up the pieces and get the season running again. With the experts in charge, we can be confident that games will be called more accurately, and our trust in the NFL has been restored.
The debacle at the beginning of the season is a lot like what companies deal with when they try to get by with an obsolete warehouse management system (WMS). Implementing a patchwork of solutions may hold the system together and keep operations going, but it’s clumsy to work with, does not give you the visibility you need to accurately know what’s going on and cannot be a team player with the rest of your operations’ systems. In the end, this uncertainty starts to call to question your business’s reputation. Although the patchwork of solutions may appear to be cheaper, it will likely only cost your business more dollars in the long-run thanks to inefficient functionality upgrades that don’t address your specific industry needs, lost time spent on new coding and workflow interruptions, and your company’s good name.
Instead, consider scrapping your old system altogether and installing a flexible, adaptable WMS with the visibility, tracking and upgrade capabilities to grow with your business and inspire confidence in...