Unmanageable Workload Nursing
The first issue: mismanagement of unpredictable workload
The first issue is that an unmanageable workload contributed to the clinical incident to Mr. Lee. It is important to note here that although this workload could connect to the occurrence of the incident, Registered nurses have a responsibility to grasp the situation accurately and make the best choice in order to ensure patient safety (NMBA 2008b, p. 2). It was a fact that there were urgent demands from three patients in the night. One female patient was very upset because of the dissatisfaction about hospital management and also had a language barrier, so it was good to allocate the enrolled nurse for her intervention. However, Ms Colleen Price still needed to address other three patients and two of them were operation-related …show more content…
If the patients experience any other symptoms, the frequency of observation should be increased (SSWAHS 2010, p. 5). In addition, Mr. Lee’s temperature and heart rate were out of a normal range, called yellow zone in BTF. If patients are in that zone, nurses should perform frequent observation and review their health conditions. Then, if any deterioration is confirmed, the nurses must consult with doctors (Ministry of Health 2013, p. 5). It seemed that the providing sufficient nursing care for all patients was nearly impossible in that situation, but the registered nurse still needed to manage this situation and create an environment, which she and the enrolled nurse could provide safe nursing care for their patients. This is because as a professional, any harm and potential harm to patients must be prevented, so she had to address this situation to ensure the provision of optimal nursing care in some way (NMBA 2010, p. 3). It is thought that the registered nurse should recognise the difficulty in the situation in order to provide nursing care effectively and take an action to make a safe environment which allows the nursing
The first issue is that an unmanageable workload contributed to the clinical incident to Mr. Lee. It is important to note here that although this workload could connect to the occurrence of the incident, Registered nurses have a responsibility to grasp the situation accurately and make the best choice in order to ensure patient safety (NMBA 2008b, p. 2). It was a fact that there were urgent demands from three patients in the night. One female patient was very upset because of the dissatisfaction about hospital management and also had a language barrier, so it was good to allocate the enrolled nurse for her intervention. However, Ms Colleen Price still needed to address other three patients and two of them were operation-related …show more content…
If the patients experience any other symptoms, the frequency of observation should be increased (SSWAHS 2010, p. 5). In addition, Mr. Lee’s temperature and heart rate were out of a normal range, called yellow zone in BTF. If patients are in that zone, nurses should perform frequent observation and review their health conditions. Then, if any deterioration is confirmed, the nurses must consult with doctors (Ministry of Health 2013, p. 5). It seemed that the providing sufficient nursing care for all patients was nearly impossible in that situation, but the registered nurse still needed to manage this situation and create an environment, which she and the enrolled nurse could provide safe nursing care for their patients. This is because as a professional, any harm and potential harm to patients must be prevented, so she had to address this situation to ensure the provision of optimal nursing care in some way (NMBA 2010, p. 3). It is thought that the registered nurse should recognise the difficulty in the situation in order to provide nursing care effectively and take an action to make a safe environment which allows the nursing