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United Health Care: Market Segmentation Analysis

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United Health Care: Market Segmentation Analysis
Marketing Segmentation

United Health Care

MKT/571

Professor Knabe

August 26, 2013

Marketing Segmentation: United Health Care

An integral part of a business’s market strategy is market segmentation.
Market Segmentation is that process of breaking down a large market into smaller groups of consumers so that they can market more efficiently. Whether you are a consumer oriented company or a business oriented company you should use Market segmentation.

Demographics
As a health insurance provider our market segmentation is based on research and academic literature. In the health care industry we cover every constituent served by our organization. Out target markets are:
Employers
Members-commercial
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The reason being that they are the largest market segment of the four groups. They can be broken down into four groups as well. If we offer market our products in a way that is appealing to the member not only do retain current members but we also attract new members. The process of market segmentation must be conducted with the ability of an organization to address the resulting segments.

Geographic
We have a fairly large geographic area, with the most of our members being located in the United States of America. We originated in the state of California so most of member or in the Western United states. We have also migrated to the other sections of the US. We currently have a heavy population in southern states such as Texas, Florida, and Georgia. We also have a heavy population in along the Eastern Seaboard and Northern states such as Wisconsin. The way we market our product in those areas is through mailers, magazine ads, television ads and sometime radio.
…show more content…
When developing plans we aim to tailor them to the different types of member we serve. Many of our members are travelers so we offer a benefit that covers them from state to state and internationally as well. This benefit is very attractive to the members with active lifestyles. We also serve a high elderly population. We tend to offer benefits that would be appealing to the aging population that many other insurance plans have yet to offer. In 2011 we began offering a hearing aid benefit to our member. At this time no other company is offering this benefit, we have enrolled many new members because of this. Hearing aids are very expensive and the fact that we offer them at a discounted rate keeps our member and draws new members to us. We also offer a gym membership that caters to senior citizens, this is tends to draw members that like to stay fit and it enables them to do it at their own pace. We also offer products that are affordable to individuals that don’t have insurance offered to them by their

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