March 27, 2013
Week 4-Assignment 4
You will explore these areas in a research based paper with at least four scholarly references. Be sure to summarize the weekly focus area, evaluate its effect on the future of healthcare and your practice, and conclude the aspects of quality and best practice involved. Due Day 7
For Week 4 Operations, develop an overall operations plan.
EFFECT ON HEALTHCARE FUTURE OVERALL
QUALITY & BEST PRACTICE ISSUES
What will be a typical patient experience?
Patients are first seen with either our primary physician or orthopedists, many are experience joint, spinal, or neck issues from motor vehicles accidents or slip and falls, so they are usually in a lot of pain. Patients are prescribed pain medication if needed, and go through a series of tests performed by our physicians at our practice. Imaging is usually needed, so many must have MRI's and X rays performed and bring their CD's with them to be reviewed by our doctors. We always follow-up with each of our patients, and if they have surgery they have ore-surgical and post surgical consultations with our physicians. Describe patient flow from making the appointment to paying the bill.
Many of our patients have been in car accidents or slip and falls, they are being referred to our surgeons, neurologists, primary physicians, and orthopedists from attorneys. If the pain is tolerable we do not recommend surgery, however when patients are in excruciating pain we have them see our neurologist to have various neurological tests performed. When we have a new patient referred to our office, we gather all of their demographics and insurance information, if they do not have insurance many times there is a liable party information involved.. First we call the attorney to get more information on the case, next we fax the attorney letters of protection. Some of our cases are funded so we fax the funding company the information...
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