July 5, 2011
The Amtrak case study is a horrible accident that occurred in 1993. I feel the entice cause of the accident was a series of events that could not have been known. The stakeholders in this case are the Amtrak employees, customers and landowners of the railway lines. The biggest interest of stakeholders would be the loss of life. No one wants to be involved with the loss of a human life. And I am sure there are several financial reasons for the interest, as well. To begin, corporate social responsibility functions as a built-in, self regulating mechanism whereby business would monitor and ensure its support to law, ethical standards, and international norms. The legal obligation Amtrak has is to provide a safe service for its customers. They need to show the customers that they but every effort into providing a safe and dependable service.
Economically, Amtrak needs to clear up this disaster and correct the problems so the customers will continue to use Amtrak. If this situation is not handled correctly it could have ruined the company. Ethically, Amtrak needs to seriously improve its tracking and emergency response procedures. When they couldn’t really determine where the train, in my opinion, was the biggest problem with the EMS reaching the crash. Philantropic is showing concern for humanity, especially by performing charitable actions such as, donating money. I feel it Amtrak agreed to pay the services of the people who died in the accident, that would be a good start. My recommendations for this case is simple. Figure out what went wrong and what went right. Correct all wrongs and make sure the corrections stay in place. They also need to determine some type of checks and balance for these new procedures. I understand accidents happen but Amtrak needs to take every precaution to ensure this does not happen again. I feel if the current managers and supervisors had a stronger sense...