Toyota Production System (Human Infrastructure)

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TOYOTA MOTOR MANUFACTURING USA
Human Infrastructure Key Elements
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Wayne N. Smith Quality Assurance Specialist Directorate of Contracting 9/20/2012

9/20/2012

TOYOTA MOTOR MANUFACTURING USA
Human Infrastructure Key Elements
TOYOTA PRODUCTION SYSTEM (TPS) The TPS model depends on its Human Infrastructure. The entire model is base on its PEOPLE & TEAMWORK being successful in doing their job and there buy in to the Key Elements of the TPS culture, which are as follows;  Selection  Ringi decision making  Common Goals  Cross-Trained TPS emphasize the point of its human infrastructure as a “COMMON GOAL” for all personnel in the corporation, which again is emphasize that its employees are its greatest assets as shown by the corporate slogan “GOOD THINKING, GOOD PRODUCT”. The “SELECTION” or hiring process is a very aggressive beginning in bringing on employees to ensure that TPS gets the right people who can be a team player. This was shown in the case study “……TMM initiated a hiring and training program (run out of a trailer office). It began with top managers and proceeded to core operations personnel;

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9/20/2012

these people primarily came from within the industry and formed the nucleus of TMM operations…… Next TMC sent Tsutsumi people to Georgetown, hundreds of them in all. These trainers-on-loan coached TMM Supervisory personnel one-on one and reinforced TPS Basic……These coordinators were charged to develop their counterparts only by persuasion---not to do things themselves. This intensely personal approach brought an eye opening moment to most TMM personnel”. TPS, in training its personnel use two guiding principle. Just In Time (JIT) and Jidoka (In station Quality).

These two principles are use by its employees to Identifying what is waste. JIT is simply produce only what was needed, only how much was needed, and only when it was needed. For JIT Production, these tools were used to keep information flow as close to the physical flow...
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