The Container Store-Hrm

Only available on StudyMode
  • Topic: Employment, The Container Store
  • Pages : 6 (1173 words )
  • Download(s) : 364
  • Published : April 13, 2011
Open Document
Text Preview
CASE:

Inside the container Store

[pic]

Date: 31/10/2009

Dear Sir,

Being assigned by you, we, are the student conducted a comprehensive study on the captioned case. We have tried heart and soul together all available information regarding the topic, which is a requirement of the MBA program. We have tried to prepare this report properly by maintaining the rules and regulations. Now, we are putting forward the report for your perusal.

Your acceptance and any type of appreciation would surely inspire us. We would be always available and ready to explain further if any context of the report is/are asked to be clarified further.

We shall be highly obliged if you find it useful and we always look forward to work with you again. Thank You.

Sincerely yours

Case Summary…………………………………………………………………………5

Question1: Discuss how the culture of the container store is “made” by the HR activities and practices used ……………………………………………………..……………………………….6

Question 2: Compare the culture at your present employer to the culture suggested by the examples at the container store. Then tell what recommendations would you make where you work ……………………………………………………………………………………… 7

Conclusion………………………………………………………………….……………….9

For several years in a row, The Container Store was rated at the top of the Fortune magazine’s 100 Best Companies to work for. The Container Store is a retailer that sells boxes, bags, packaging, shelving, and other goods. Kip Tinedell, the CEO of the firm attributed the success of the firm to the insightful policies, activities and practices of HR department which actually made the employees extremely motivated and enthusiastic.

HR staff and operating managers of the company takes considerable time and effort to recruit and select employees who will fit the company’s culture and values .The firm pays higher wages than many retailers and offers a competitive benefits package. It also treats employees as equal. The firm also spends considerable time training its employees averaging more than 200 hours per year, compared to the seven hours of training typical at other retailers. The firm provides career opportunities for employees by extensive use of internal promotion. At Container Store locations managers are more team leaders than supervisors and keep in constant communication with employees to help out in various jobs in the stores. Here HR professionals have responsibilities in some areas of store operations to understand what employees and managers face daily and weekly.

Sales at the firm have increased 20-25% each year and employee turnover rate, has averaged 15-25% yearly, compared to the 100%-plus rate common in retail jobs. Obviously, the Container Store has the “right package” that enables its employees to be significantly contributors to its success.

Question 1:
Discuss how the culture of the container store is “made” by the HR activities and practices used.

Answer:
Kip Tinedell, the CEO of the firm attributed the success of the firm to the insightful policies, activities and practices of HR department. These activities and practices are:

Additional effort to hire employees:

HR staff and operating managers of the company takes considerable time and effort to recruit and select employees who will fit the company’s culture and values.

Higher wages and benefit package :

The firm pays higher wages than many retailers and offers a competitive benefits package. Incentive programs allow some hourly employees to earn up to $48,000 which may be close to store managers starting rates.

Providing employees training and career opportunities:

The firm also spends considerable time training its employees averaging more than 200 hours per year, compared to the seven hours of training typical at other retailers.The firm provides career opportunities for employees by...
tracking img