BY EMMA BAKER
Children & Young People - Core 3.1 – Communication and professional relationships with children, young people and adults. Understand the principles of developing positive relationships with children, young people and adults. Explain why effective communication is important in developing positive relationships with children, young people and adults. When dealing with other people it is important that we communicate effectively so we can build positive relationships. To do this you must take into consideration how you approach others and how approachable you are. If you develop positive relationships with others then information is more likely to be communicated effectively. As a teaching assistant it is important that your communication is strong and effective so that the support you give is useful to the child or young person – this, in turn will benefit the child that you are working with. It is important that we model effective communication skills at all times in every situation, whether we are stressed or happy, because if we ask pupils to act in a certain way and then act differently ourselves we are making it difficult for pupils to understand the boundaries of what is acceptable behaviour and communication. When communicating with children or adults you should always think about the way that you relate to them through your body language and speech and the message that they can send out. When communication breaks down, bad feelings can occur.
Explain the principles of relationship building with children, young people and adults.
The principles of building good relationships with young people and adults in any situation or setting are that if they are comfortable around us they will be more likely to communicate to us effectively. In situations where people do not get along with each other, effective communication is less possible as they are more likely to avoid each other wherever possible. We are responsible for the positive relationships we build with others and we should take into account how these can be developed. On a daily basis we build relationships with others in many different ways without having to always think about how it, however we should take time to consider whether we communicate effectively by doing the following.
Effective communication – this is the main area for developing positive relationships with pupils’ and staff and can cover a variety of different forms of communication. Showing respect – you must always be courteous and respectful towards others to maintain and develop positive relationships, and make sure to listen to their points of view. Colleagues and pupils with whom you work with on a daily basis may also come from different cultural backgrounds and have different beliefs or values to your own. You must always be aware of these and be respectful at all times of them. Being considerate – If a child or adult has behaved in a certain way or reacted to a situation in a way that is completely out of character for them, we must take the time to consider whether they are feeling under pressure or finding something in their life stressful before we react so we can be considerate towards their feelings. Remembering issues which are personal to them – taking time to ask or show interest in a particular aspect of a colleague or pupils life will always help to build a positive relationship. For example, if you know a colleague is worried about their child getting accepted into a particular secondary school, or if you know it is a pupil’s birthday. Taking time to listen to others – taking the time to listen to other’s is very important, especially if they are coming to you for advice or help, or if they need to confide in you about something that is worrying them....