System Software & Application Software

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TABLE OF CONTENTS
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1) Introduction……………………………………………………..……...P.2

2) Identify Software Categories
1. Definition of System Software………………………………….P.3-4 2. Definition of Application Software………………………….….P.5 3. The difference between system software
and application software………………………………………..P.6-7

3) Two examples of system software and the benefits
1. Microsoft Windows 7……………………………………………P.8-12 2. Mac OSX…………………………………………………………P.13-14

4) Two examples of application software and the benefits
1. Excel……………………………………………………………....P.15-16 2. PowerPoint …………………………………………………..…..P.17-18

5) Five Features of Microsoft Word……………………….………..……P.19-20 1. Copy and Paste
2. Spell Checker
3. Find and Replace
4. Add Bullets and Number
5. Mail Merge

6) Conclusion……………………………………………………………..P.21

1. INTRODUCTION
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Christy is our new customer and she is a beginner for using computer. Base on her situation, I would like to introduce some kinds of software suit her. For better customer service, I will explain the background information & benefits details for her. For a good start , I have chosen the most popular and latest version of the operation system; Microsoft Window 7 and Mac OS X, they are easy to learn and simple to use. Moreover, Microsoft Office is a useful, most common and user-friendly application package for a starter. Excel, is an electronic spreadsheet program which help you to handle all your data. PowerPoint is a complete and professional presentation package. These are the essential tools for her first step in entering the computer world.

2. IDENTIFY SOFTWARE CATEGORIES
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Software (Computer Software) is often divided into two categories: • System Software
• Application Software
1. Definition of System software
System Software used to operate the computer hardware, to provide resources and maintain a platform for running application programs. The set of instructions or programs of System Software can make up or create a basic environment for the applications software to work. They are responsible for controlling, integrating and managing the individual hardware components. Actually, it runs at the most basic level of your computer and the background; it is called "low-level" software. It generates the user interface and allows the operating system to interact with the hardware. It can be seen as the basics of a computer which come built-in or pre-installed.

• Types of system software
• Computer BIOS and device firmware, which is stored on non-volatile memory. They provide basic functionality to operate and control hardware connected to or built into the computer. • The operating system (such as Microsoft Windows, Mac OS X and Linux), which supervise and control of the input and output of data from the computer and the others peripherals. It can be allows to transfer data between memory and disks or rendering output onto a display device. It provides a platform to run high-level system software and application software. And also it handles error routines, communication with the operator; ensure the efficient use of the CPU and the other devices. • Utility software, which helps to analyze, configure, optimize and maintain the computer.

2. IDENTIFY SOFTWARE CATEGORIES
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2. IDENTIFY SOFTWARE CATEGORIES
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2. Definition of Application software
Application Software is a computer program designed to help the user perform a particular task or a certain type of work. This is a set of programs, which will comply with the user’s requirement. An application allows users to accomplish more than one specific function, such as a word processor, web browsers, e-mail programs, databases, desk top publishing, digital image and voice processing. Multiple applications bundled together as a package referred as an...
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