TOPIC 1&2 CHAPTER 12.
Operations management is an area of management concerned with overseeing, designing, and controlling the process of and redesigning business operations in the production of goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed, and effective in terms of meeting customer requirements. It is concerned with managing the process that converts inputs (in the forms of materials, labor, and energy) into outputs (in the form of goods and/or services). The relationship of operations management tosenior management in commercial contexts can be compared to the relationship ofline officers to highest-level senior officers in military science. The highest-level officers shape the strategy and revise it over time, while the line officers make tactical decisions in support of carrying out the strategy. In business as in military affairs, the boundaries between levels are not always distinct; tactical information dynamically informs strategy, and individual people often move between roles over time. (http://en.wikipedia.org/wiki/Operations_management )
the desingn, operation , and control of the tranformation process that converts resource into finished goods or services (management / by Stephen P. Robbins , Marry Coolters.).
Operations management is the process of managing the resource require to produce the organozation's goods and services . Operation managers focus on managing people ,plants ,parts , process and planing and control system. (Management: Principles and Practice for tommorow's leaders / by Gary pesseler.)
Desingning Operation System.
Process Selection is basically the way goods or services are made or delivered, which influences numerous aspects of an organization, including capacity planning, layout of facilities, equipment and design of work systems. Process selection is primarily...
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