3115 Clarendon Road. Brooklyn, New York ● (917) 627-3960
JPMorgan Chase & Co. October 2011 – Present Business Research Analyst New York, NY
• Reviewed loan servicing files, including back office reports to determine the validity of claim. • Research and resolve escalated high risk mortgage agreements that underwent foreclosure and modification process. • Created detailed reports documenting all findings, compiled using expert knowledge of six proprietary databases to ensure all relevant information is included in the assessment of each claim. • Strict adherence to all accepted privacy standards, in compliance with the OCC protocols. • Coordinated approval of the appropriate remedy with legal, compliance, underwriting, and other multiple lines of business to resolve submitted claims.
JPMorgan Chase & Co. February 2011 – August 2011 Private Equity Real Estate Services: Intern New York, NY
• Completed Evidence Package requests by confirming requestor satisfaction and filing for auditing. • Efficiently satisfied requests via Investran which included; static allocation rules, purging batches and deletion requests. • Recorded for all client inquiries using Microsoft Excel to keep Daily reports, Weekly reports, Month to End reports, Quarter to End reports, and annually reports. Accomplishments: The primary intern to assist on approximately 20% of the requests for the Fund Administration, Portfolio Administration, and Core Operation departments.
Cortelyou Road C.O.G February...