• Shouldice has expanded their room capacity to 89 beds with 5 specialized operating rooms and a staff of about 150 people (nurses, doctors, administrative) that collaborate together to provide a higher quality health care service to the patient.
• The innovative method used for sedating a patient with a sleeping pill has enabled patients to recover faster and minimizes the patient’s risk of having any complications. Therefore, the patients have received positive results and feedback from the surgery, where it has been shown that the surgeons had a 99% success rate, which is the highest record in the world and this has been used as a benchmark for other hospitals in Canada and other countries.
• …show more content…
At Shouldice Hospital, the cost of staying at the hospital was $320 per day while other hospitals charged $5,240 for treating hernia. Therefore Shouldice had an advantage over other hospital because they provided a low cost treatment that not only affordable to wealth patients, but to also low and middle income patients.
Shouldice Treatment Cost Other Hospitals Cost
$1280 ($320 x 4days ) $5240
• Service level: Shouldice Hospital had an operating team of 34 nurses and 10 full time surgeons who were trained and rotated frequently which guaranteed them to perform better and maintain the quality of service provided.
2) As Dr.Shouldice, what actions, if any, would you take to expand the hospital’s capacity?
• In order to increase the hospital’s capacity in Toronto, we propose to expand the facilities by increasing the number of rooms needed to perform the surgery and for the patients to stay overnight, as well as hiring more nurses and surgeons to meet this