Sew What Inc. Case Study

Sew What? Inc. has grown from a tiny kitchen and garage operation to a multimillion- dollar enterprise throughout the years by utilizing information technologies to contribute to the success of the business. The company began as a small company that was comfortable with utilizing word-of-mouth for business sales and only making sales local. Overtime, the founder became aware that she needed to branch out to other areas once she lost a contract. She lost the contract due to not having an active website, which proved her credibility to the customer.
The founder put up a website and now has customers all over the world. The revenue of the company had grown by 45 percent after creating their website. Before the website was created all of the company
A company will not know what problems to fix or how to make the customers' experiences better if they are not aware of it. She also needs some malware security since her company relies mostly on internet-based technologies. She needs to be prepared incase her system crashes or has glitches, because information can become lost or deleted. A business can become vulnerable to individuals stealing or phishing for customer information.
"A leading cause of security breaches is a basic human vulnerability: our susceptibility to deception" (Goel, Williams, & Dincelli, 2017). The company has a lot of customer and business information tied up utilizing more computer software. The company has expanded by utilizing their website for purchases around the world to a variety of different customers. Since most of the business relies on customers making purchases online and security malware is extremely important for the business. Customers are submitting important information such as addresses and credit card information into Sew What? Inc website and crucial information will need to be
He uses his computer to search for merchandise that he wants to purchase for his store. He needs to have information technology to keep track of the merchandise that he has in his storage. He could use his computer for keeping records of his sales, merchandise, and any other store records. He can hire another person to help him with his daily business processes and managerial decision making. Utilizing a more successful information technology is important for his store to compete with rapidly changing marketplaces. "Information technologies can help all kinds of businesses improve the efficiently and effectiveness of their business processes, managerial decision making, and workgroup collaboration, which strengthens their competitive positions in rapidly changing marketplaces" (O'Brien & Marakas, 2011,