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Fall/August 2012

Bachelor of Business Administration-BBA Semester V BB0025 – E Commerce – 2 Credits (Book ID: B0035/B0104) Assignment Set- 1 (30 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 Let us examine the simple task when an employee of a company wants to buy a PC for his office. Company     Generate request for PC including the specifications. Approval process has to pass through one or more than one person, depending upon the cost involved, the position and/or right of the person. Once sanctioned, request passes on to the purchasing department. Identify the item & supplier: Selection of appropriate model & supplier, with the help of office supply catalog. The person in the purchasing department has to check more than one catalog and contact the suppliers to find out the availability, present cost or may be latest version. Issue a purchase order, fax or mail it to the supplier.



Supplier  Verify the credit and sales history of the ordering company.  Check the warehouse for inventory; find out when it can be delivered to the desired location, within the time frame. Once the supplier is satisfied, then  Create a transportation and inform the warehouse.  Create an invoice for the PC and mail it. Finally PC reaches the office & the company pays the bill for PC by some standard means. Once the above given processes are digitized (if not, most of the steps) business can be done online in e-Commerce. Certainly e-Commerce results in reduction of procedural overheads, hence better performance at reduced cost and time. a. What are the procedural overheads you come across in the traditional commerce? b. Describe how ecommerce results in reduced cost and time. [10 Marks] [5 Marks] [5 Marks] [10 Marks]

Q.2 a. What are the different elements of E-C applications? b. Explain the different layers of OSI reference model Q.3 Summarize the future directions of E-commerce.

Fall/August 2012

Bachelor of Business...
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