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P LAN SOURCE MAKE DELIVER RETURN

SCOR Overview

Supply-Chain Operations
Reference-model

Version
SCOR is a registered trademark of the Supply-Chain Council
in the United States and Europe

9.0

Supply-Chain Operations
Reference-model
TABLE OF
CONTENTS

Section One:

What is a Process Reference Model?

Section Two:

Model Scope and Structure

Section Three:

Applying the Model

Table of Contents

The Concept of Configurability
Modeling with SCOR
Business Scope Diagram
Geographic Map
Thread Diagram
Process Models

1
3
15
15
16
17
18
19
20

The Supply-Chain Operations Reference-model (SCOR) is the product of the Supply-Chain Council (SCC), an independent, not-for-profit, global corporation with membership open to all companies and organizations interested in applying and advancing the state-of-the-art in supply-chain management systems and practices. The SCOR-model captures the Council’s consensus view of supply chain management. While much of the underlying content of the Model has been used by practitioners for many years, the SCOR-model provides a unique framework that links business process, metrics, best practices and technology features into a unified structure to support communication among supply chain partners and to improve the effectiveness of supply chain management and related supply chain improvement activities.

Further information regarding
membership, the Council and
SCORcan be found at
the Council’s web site:
www.supply-chain.org.

SCOR Overview

Member companies pay a modest annual fee to support Council activities. All who use the SCOR-model are asked to acknowledge the SCC in all documents describing or depicting the SCOR-model and its use. The complete SCOR-model and other rleated models of the SCC are accessable through the members’ section of the www.supply-chain.org website. SCC members further model development by participating in project development teams- SCOR and other related SCC Models are collaborative ongoing projects that seek to represent current supply chain and related practice.

© Copyright 2008 Supply-Chain Council

What Is a
Process Reference Model?
Section

ONE

Process reference models integrate the well-known concepts of business process reengineering, benchmarking, and process measurement into a cross-functional framework.

Business
Process
Reengineering

Benchmarking

Best Practices
Analysis

Capture the “as-is”
state of a process
and derive the
desired “to-be”
future state

Process
Reference Model
Capture the “as-is” state of a
process and derive the desired
“to-be” future state

Quantify the
operational
performance of
similar companies
and establish
internal targets
based on
“best-in-class”
results

Quantify the operational
performance of similar companies
and establish internal targets based
on “best-in-class” results

Characterize the
management
practices and
software solutions
that result in
“best-in-class”
performance

Characterize the
management practices
and software solutions
that result in “best-in-class”
performance

SCOR Overview

1

A Process Reference Model Contains:






Standard descriptions of management processes
A framework of relationships among the standard processes
Standard metrics to measure process performance
Management practices that produce best-in-class performance
Standard alignment to features and functionality

Once a Complex Management
Process is Captured in Standard Process
Reference Model Form, It can Be:





Implemented purposefully to achieve competitive advantage
Described unambiguously and communicated
Measured, managed, and controlled
Tuned and re-tuned to a specific purpose

A Process Reference Model Becomes
a Powerful Tool in the Hands
of Management

2

SCOR Overview

Model
Scope and Structure
Section

TWO

The Boundaries of Any Model Must Be Carefully Defined...
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