SCOR is a registered trademark of the Supply-Chain Council
in the United States and Europe
What is a Process Reference Model?
Model Scope and Structure
Applying the Model
Table of Contents
The Concept of Configurability
Modeling with SCOR
Business Scope Diagram
The Supply-Chain Operations Reference-model (SCOR) is the product of the Supply-Chain Council (SCC), an independent, not-for-profit, global corporation with membership open to all companies and organizations interested in applying and advancing the state-of-the-art in supply-chain management systems and practices. The SCOR-model captures the Council’s consensus view of supply chain management. While much of the underlying content of the Model has been used by practitioners for many years, the SCOR-model provides a unique framework that links business process, metrics, best practices and technology features into a unified structure to support communication among supply chain partners and to improve the effectiveness of supply chain management and related supply chain improvement activities.
Further information regarding
membership, the Council and
SCORcan be found at
the Council’s web site:
Member companies pay a modest annual fee to support Council activities. All who use the SCOR-model are asked to acknowledge the SCC in all documents describing or depicting the SCOR-model and its use. The complete SCOR-model and other rleated models of the SCC are accessable through the members’ section of the www.supply-chain.org website. SCC members further model development by participating in project development teams- SCOR and other related SCC Models are collaborative ongoing projects that seek to represent current supply chain and related practice.
© Copyright 2008 Supply-Chain Council
What Is a
Process Reference Model?
Process reference models integrate the well-known concepts of business process reengineering, benchmarking, and process measurement into a cross-functional framework.
Capture the “as-is”
state of a process
and derive the
Capture the “as-is” state of a
process and derive the desired
“to-be” future state
Quantify the operational
performance of similar companies
and establish internal targets based
on “best-in-class” results
that result in
and software solutions
that result in “best-in-class”
A Process Reference Model Contains:
Standard descriptions of management processes
A framework of relationships among the standard processes
Standard metrics to measure process performance
Management practices that produce best-in-class performance
Standard alignment to features and functionality
Once a Complex Management
Process is Captured in Standard Process
Reference Model Form, It can Be:
Implemented purposefully to achieve competitive advantage
Described unambiguously and communicated
Measured, managed, and controlled
Tuned and re-tuned to a specific purpose
A Process Reference Model Becomes
a Powerful Tool in the Hands
Scope and Structure
The Boundaries of Any Model Must Be Carefully Defined...