Preview

Sbi-Internet Banking

Powerful Essays
Open Document
Open Document
17274 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Sbi-Internet Banking
CHAPTER –I:INTRODUCTION

Company Profile
There is a sea change in the media world. While most consumers see the news papers, the same magazines and listen to the same radio programs, behind this bland public exterior there is a seething world of innovation, acquisition, global partnership and divorces, births and deaths… all of it most readily interpreted as the inevitable result of the technological revolution that is in the process of merging telephones, computers, televisions in to a single all singing, all dancing magic kit that will, very possible, change all of our lives more than we can imagine some dayThere are 2 ways you can respond to this 1 is to panic, which may mean simply curling up in a corner and wishing that it would all go away. The other is to embrace the new religion with messianic fervor and go out to proclaim the millennium. I welcome you to the new emerging world of the Info-High-Way, destined to redefine the world of communications the Internet banking portal of our bank, enables its retail banking customers to operate their accounts from anywhere anytime, removing the restrictions imposed by geography and time. It 's a platform that enables the customers to carry out their banking activities from their desktop, aided by the power and convenience of the Internet Internet Banking System is a system that has been developed in order to help clients with the daily day-to-day transactions. Internet banking systems means that clients can now do banking at the leisure of their homes. Also known as online banking, the system allows both transactional and non-transactional features .Online banking or internet banking allows customers to conduct financial transactions on a secure website operated by the retail or virtual bankE banking is the automated delivery of new and traditional banking products and services directly to customers through electronic, interactive communication channels. E- Banking can be defined as ³delivery of banks services to



Bibliography: Magazines and Books :- • Business Today • SBI Training guide for internet banking Websites:- • http://www.google.com/cse?q=internet+banking+of+sbi&cx=partner-pub-4008570741716635%3Asu8la4-8gpd&ie=UTF-8&sa=search,11th march,2011 • http://www.iloveindia.com/finance/bank/nationalised-banks/state-bank-of-india.htm,13th march,2011 • http://investing.businessweek.com/research/stocks/people/person.asp?personId=23113449&ticker=874487&previousCapId=874487&previousTitle=State%20Bank%20of%20India,13th march,2011 • http://www.encyclopedia.com/doc/1G2-3429000093.html,15th march,2011

You May Also Find These Documents Helpful

  • Good Essays

    Hsbc vs Lloyds

    • 931 Words
    • 4 Pages

    E-banking has become essential for banks in the last several years, mostly in developed countries. With the introduction of online banking, banks have been able to reach millions of customer’s that are not even in their geographical area and bring them a quick & easy way to check their statements, balances, view recent transactions and many more facilities that were not possible to do before, unless they went to the branch of their local bank. With this introduction, it brings the customer lots of advantages as opposed to before the launch of e banking, but with the advantages alongside indeed brings disadvantages.…

    • 931 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Information Technology

    • 765 Words
    • 4 Pages

    Some people still enjoy writing checks however checks are a thing of the past. Some people still conduct all of their banking needs inside of a banking center however most banking transactions can be conducted online from the comfort of your living room couch. The advances in information technology have caused regulations such as the Electronic Funds Transfer Act, 1978 to be implemented in an effort to keep your money safe while offering you the convenience of microwaveable banking. With convenience come additional challenges for not only financial institutions but sale driven businesses also to earn revenue. This challenge introduced the need for additional advances in information technology such the Do Not Call Implementation Act, 2003.…

    • 765 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Citibank which by all accounts is an established and successful bank recognized the growing influence that the internet was exerting in the sphere of Corporate Banking as alluded to in the case…

    • 2068 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    Dakota Bank Case

    • 1144 Words
    • 5 Pages

    The value proposition for online banking is to ensure customers how valuable and useful online banking can be for them. Customers who engage in online banking are able to constantly keep track of their spending, pay bills online, transfer money between accounts, and know where their money is going out and coming from. Although not mentioned here, with today’s advanced technology, a user of online banking has the ability to virtually bring their bank with them wherever they go with the use of smartphone apps. By heavily advertising the advantages of online banking—the time, convenience, and ease of using the product—customers may start to see the usefulness. The article states that some customers were reluctant to use online banking due to the belief that Internet security was low. Although this may seem like an issue that the bank has no control of, there are still things that could be done to reduce the fear; advertise why Dakota Bank’s online banking is secure, provide tips of how the customers can make their accounts as secure as they can possibly be, and provide them with information about what the bank will do to help and fix the situation would the unlikely event of online banking theft occur.…

    • 1144 Words
    • 5 Pages
    Good Essays
  • Good Essays

    BOA Work in progress

    • 1277 Words
    • 6 Pages

    Several lessons can be drawn from the BOA online banking operations. BOA implemented its online banking platform in the late 1990s with the intention of providing its customers with significantly increased level of convince and access to banking services. By moving more of the basic client activities to online banking BOA had created an opportunity to…

    • 1277 Words
    • 6 Pages
    Good Essays
  • Powerful Essays

    Citibank Case

    • 1245 Words
    • 4 Pages

    1. On a social standpoint, CitiBank is faced with more of their customers expanding their businesses globally and becoming e-enabled. Hence, CitiBank had to adapt to this new social trend by shifting to e-space. For instance, sophisticated, corporate customers wanted to collect payments online and have access to more efficient Web-enabled financial processes. Politically, regulators who became more cautious about privacy issues and wanted banks to be able to quickly identify data breaches in order to limit any damage as a result of fraud affected CitiBank. The subprime mortgages crisis in October 2007 affected CitiBank as Citigroup incurred losses of $9.83 billion for the last quarter of 2007. The ever-changing global economy encourages CitiBank to be more innovative to respond to new trends and customers’ needs. It is an era of tough competition in which CitiBank has the duty to find ways to always increase operating efficiency while maintaining or even improving services to customers. There is a rapid change in technology that requires CitiBank to respond to new customers’ demand. For instance, businesses demanded electronic invoicing, automatic application of payments to accounts receivable and online payment guarantees. Due to the tough competition environment, if CitiBank is not able to provide such services, other banks could steal their customers. The Internet is probably the most important feature in the banking industry. Customers now prefer to run their transactions online because it is more efficient and less time consuming. CitiBank knew that this was vital to their success, and their vision was to become the world’s leading e-business enabler. Indeed, technology investments in the global financial service industry were growing at a rate of 4.2% per year. CitiBank then implement an e-business strategy to deliver on its vision.…

    • 1245 Words
    • 4 Pages
    Powerful Essays
  • Good Essays

    Using automated teller machine has emerged for at least two critical reasons. The first one is that notion that it serves as a substitute path and network other than conventional branch channels for employees to contact banks. In this information technology generation, more and more employees, especially youth and teenagers who are considered to accept modern and advance technology easily, are accessing remote mediums-telephone banking and other forms of banking services which include desktop banking and other virtual banking-to carry out or conduct their financial operations and activities. These online users and customers and target market does not even need more management and administration over their personal finances while valuing their time as they can access this “anytime, anyplace, anywhere” with their customised access to financial services (Jordan and Kats, 1999).…

    • 843 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Citibank Case Study

    • 5833 Words
    • 24 Pages

    Citibank’s Global Cash and Trade division was in the business of managing the flow of money for its corporate customers. It provided the tools and channels for its customers to receive money efficiently and to make payment in a timely fashion. In 2000, intense competition and the dot com boom put pressure on Citibank and its competitors to transform their business in the new economy. In response to these challenges, Citibank made a serious push to deliver integrated solutions that would enable its corporate customers to conduct transactions on-line. Citibank’s e-business strategy – Connect, Transform and Extend – was to Web-enable its core services, develop integrated solutions, and reach new markets. The ultimate goal was to build a single Web-enabled platform for all customers with similar needs. To transform its Global Cash and Trade Division into an e-business, Citibank faced challenges in serving its corporate customers who had discrepant needs. Sophisticated clients, such as multinational companies (MNCs), required custom-built host-to-host product interface. Other customers, such as the small-and-medium-sized enterprises (SMEs), were more conservative and were not ready for web-based solutions. How could Citibank build a flexible and agile e-business product that could capture their total cash management & trade service needs? Given Citibank’s enormous global reach, how could it integrate the Internet initiatives into its overall strategy and create sustainable competitive advantages?…

    • 5833 Words
    • 24 Pages
    Powerful Essays
  • Good Essays

    Electronic banking is generally regarded as a way of providing banking services to customers with the internet, at a reduced cost to the banking industry and better convenience to customers (Pousttchi & Schurig, 2004). It is obvious that people are reacting positively to the invention of…

    • 2763 Words
    • 12 Pages
    Good Essays
  • Powerful Essays

    For the purpose of this research, we define electronic banking as the delivery of banking services and products through the use of electronic means irrespective of place, time and distance. Such products and services can include deposit-taking, lending, account management, the provision of financial advice, electronic bill payment, and the provision of other electronic payment products and services such…

    • 1523 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Internet Banking in India

    • 2009 Words
    • 9 Pages

    The evolution of modern banking technology began with the use of advanced machines shipping Ledger (ALPM) in the 1980s. The Reserve Bank of India, which is a central policy under which several public sector banks, financial institutions, NBFCs etc. working in India had advised then all banks to go massive computerization branch level. Two options were raised i.e. either to automate the front office or office. Many banks opted for ALPM office automation in the first phase. Banks as State Bank of India, a public sector commercial bank, focused on automating back office in branch level. The Rangarajan Committee 1985 report said the banks had to get computerized.…

    • 2009 Words
    • 9 Pages
    Powerful Essays
  • Powerful Essays

    Among various electronic banking technologies internet banking is the latest banking technology and the most rapidly diffused banking technology through out the world. Now, in a world which is becoming increasingly open as a result of the internet and www, internet banking has been gaining ground around the globe. This offers banking institutions a new frontier of opportunities and challenges further augmenting competition in the global banking market.…

    • 9926 Words
    • 40 Pages
    Powerful Essays
  • Powerful Essays

    Computers are coming with their more sophisticated version. These computers have given a potential to the banks and they could only dream about and have given bank customers high expectations. Changes those technologies bringing are enormous in their impact.…

    • 2387 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Convenience of Ebanking

    • 9215 Words
    • 37 Pages

    Internet banking enable customers to access their general information and accounts of bank products and services through PC or other intelligent device using web browser software on 24 hours a day and 7days a week, such as Netscape Navigator or Microsoft internet explorer (Mohamad, Hanudin, Suddin, Noren, 2007). The development in information technology have had an tremendous effect in development of more flexible payment methods and more user-friendly banking services in the world of banking (Serkan, Safak, Eda, 2004).…

    • 9215 Words
    • 37 Pages
    Good Essays
  • Powerful Essays

    e commerce fraud

    • 7897 Words
    • 32 Pages

    on litigation of IS failures. His current research interest are IT Governance in SME’s and…

    • 7897 Words
    • 32 Pages
    Powerful Essays

Related Topics