Sanctions & Rewards

Only available on StudyMode
  • Download(s) : 145
  • Published : May 15, 2013
Open Document
Text Preview
reducing evictions and abandonment
session guide – good practice: positive reinforcement and supportive sanctions

March 2012

CONTENTS
ABOUT THIS GUIDE ...................................................................................................................... 2 Purpose of the guide ................................................................................................................... 2 Development process .................................................................................................................. 2 Learning from good practice ........................................................................................................ 2 Using the guide ........................................................................................................................... 2 Further information ...................................................................................................................... 2 BEFORE THE SESSION ................................................................................................................ 3 SESSION – GOOD PRACTICE: POSITIVE REINFORCEMENT & SUPPORTIVE SANCTIONS ... 4

ABOUT THIS GUIDE
PURPOSE OF THE GUIDE This session guide is part of a larger guide that has been developed to enable managers of supported accommodation projects to reduce evictions and abandonment through learning from good practice across England. The full guide can be used if you want to do any of the following: Identify ideas for reducing your unplanned moves. Introduce a more effective and supportive approach to problematic behaviour such as nonengagement, non-payment of rent, and aggression. Review your current warnings policy and procedure. Involve your whole staff team in finding creative solutions to keep people in. DEVELOPMENT PROCESS This guide has been developed by Homeless Link’s Innovation and Good Practice Team as part of a project delivered between 2009 and 2011 to reduce evictions and abandonment from supported accommodation across England, funded by the Oak Foundation. This involved researching the problems faced by services and what worked, testing solutions and monitoring the results with a variety of services and in numerous areas, and sharing the learning as widely as possible. The sessions that form the guide have been trialled with managers and frontline staff to ensure they are useful in identifying actions for their own services. LEARNING FROM GOOD PRACTICE It is very helpful to consider good practice when deciding how to reduce evictions and abandonment at your own service. Considering existing good practice does not mean that your own practice is poor, but that you can get ideas from things others have tried in order to make your own work even better. It is also important to remember that good practice can rarely be taken as a whole and incorporated into a different service – you have to think about how it could work for your unique service, building on the ideas you have been given. USING THE GUIDE This session guide is one of a series of sessions looking at good practice in different aspects of reducing evictions and abandonment and enabling a discussion with your teams on what could work for you. It is important to involve your teams in doing this so that they have ownership of any new ideas, are able to share any concerns and fears that you will need to be aware of, and contribute their expertise to the new approach. It is also good practice to discuss new ideas with clients so that they are able to feed in their own ideas. The session is focussed around one of the key areas that contribute to or are part of preventing evictions and abandonment. The guide includes the following: guidance on how to run the session a good practice hand-out for participants a PowerPoint presentation – this includes notes pages to explain the points. FURTHER INFORMATION To access the full guide, or for additional information and resources on how...
tracking img