Questionarrie
Questionnaire
Q no.1 What kind of packaged drinking water does you keep at store ?
A] Standard Brand B] Local brand
2. Which kind of packaged drinking water does customer ask ?
A] Standard brand B] Local brand
3. Which standard brand preferred by you mostly to customer? 1. Bisleri 2. Kinley 3. Bailey 4. Aquafina 5. Oxyrich 6. Other
4. Why do you prefer to sell this brand to customer? 1. Availability 2. Quality 3. Customer pref. 4. Profit margin 5. Other
5. On what basis customer prefer to purchase mineral water? 1. Availablity 2. Quality 3. Brand 4. Price 5. Other
6.When a Customer talk of mineral water, Which brand comes into his mind? 1. Bisleri 2. Kinley 3. Bailey 4. Aquafina 5. Oxyrich 6. Other
7.Which Bisleri package has the maximum selling? 1. 500 Ml 2. 1 Litre 3. 2 Litre 4. 5 Litre
8.Which company provides you better profit margin? 1. Bisleri 2. Coca Cola(kinley) 3. Parle(bailey) 4. Pepsi co.(aquafina) 5. Oxyrich 6. Other
9.Which company provides you best schemes? 1. Bisleri 2. Coca Cola(kinley) 3. Parle(bailey) 4. Pepsi co.(aquafina) 5. Oxyrich 6. Other
10. Do you receive any complaints regarding bilseri? 1. Very few 2. Few 3. Sometimes 4. Most of the time 5. Always
11.Do you forward these complaints to the company? 1. Very few 2. Few 3. Sometimes 4. Most of the time 5. Always
12.How do you rate the resolution is being given by time and techniques adopted by company? 1. Poor 2. Fair 3. Good 4. Very good 5. Excellent
13.Are your suggestions are considered by the Company? 1. Yes 2. No 3. Can’t say
14.How many brands do you keep at shop with bilseri? 1. 1 2. 2 3. 3 4. More than 3
15.If u keep more than 1 brand then which brand you
Q no.1 What kind of packaged drinking water does you keep at store ?
A] Standard Brand B] Local brand
2. Which kind of packaged drinking water does customer ask ?
A] Standard brand B] Local brand
3. Which standard brand preferred by you mostly to customer? 1. Bisleri 2. Kinley 3. Bailey 4. Aquafina 5. Oxyrich 6. Other
4. Why do you prefer to sell this brand to customer? 1. Availability 2. Quality 3. Customer pref. 4. Profit margin 5. Other
5. On what basis customer prefer to purchase mineral water? 1. Availablity 2. Quality 3. Brand 4. Price 5. Other
6.When a Customer talk of mineral water, Which brand comes into his mind? 1. Bisleri 2. Kinley 3. Bailey 4. Aquafina 5. Oxyrich 6. Other
7.Which Bisleri package has the maximum selling? 1. 500 Ml 2. 1 Litre 3. 2 Litre 4. 5 Litre
8.Which company provides you better profit margin? 1. Bisleri 2. Coca Cola(kinley) 3. Parle(bailey) 4. Pepsi co.(aquafina) 5. Oxyrich 6. Other
9.Which company provides you best schemes? 1. Bisleri 2. Coca Cola(kinley) 3. Parle(bailey) 4. Pepsi co.(aquafina) 5. Oxyrich 6. Other
10. Do you receive any complaints regarding bilseri? 1. Very few 2. Few 3. Sometimes 4. Most of the time 5. Always
11.Do you forward these complaints to the company? 1. Very few 2. Few 3. Sometimes 4. Most of the time 5. Always
12.How do you rate the resolution is being given by time and techniques adopted by company? 1. Poor 2. Fair 3. Good 4. Very good 5. Excellent
13.Are your suggestions are considered by the Company? 1. Yes 2. No 3. Can’t say
14.How many brands do you keep at shop with bilseri? 1. 1 2. 2 3. 3 4. More than 3
15.If u keep more than 1 brand then which brand you