“Putting HR on Balanced Scorecard”
(A Case Study of Verizon)
(SUBMITTED TOWARDS PARTIAL FULFILLMENT OF POST GRADUATE DIPLOMA IN MANAGEMENT)
(Approved by AICTE, Govt. of India)
Under the guidance of:
Lecturer (college name)
Roll: - PGDM-08/012
There is a famous saying “The theory without practical is lame and practical without theory is blind.”
Alignment of the Human Resource with the overall strategy of the company is a very big and toughest challenge for the company.
Human resource is an important part of any business and managing them is an important task.
Our institution has come forward with the opportunity to bridge the gap by imparting modern scientific management principle underlying the concept of the future prospective managers.
To the emphasis on practical aspect of management education the faculty of College Name has with a modern system of practical training of repute and following management technique to the student as integral part of PGDM.
“It is not possible to prepare a project report without the assistance & encouragement of other people. This one is certainly no exception.”
On the very outset of this report, I would like to extend my sincere & heartfelt obligation towards all the personages who have helped me in this endeavor. Without their active guidance, help, cooperation & encouragement, I would not have made headway in the project.
I am ineffably indebted to Supervisor Name for conscientious guidance and encouragement to accomplish this assignment.
I am extremely thankful and pay my gratitude to my faculty guide Guidance Name, College Name for her valuable guidance and support on completion of this project in its presently.
I extend my gratitude to College Name for giving me this opportunity.
I also acknowledge with a deep sense of reverence, my gratitude towards my parents and member of my family, who has always supported me morally as well as economically.
At last but not least gratitude goes to all of my friends who directly or indirectly helped me to complete this project report.
Any omission in this brief acknowledgement does not mean lack of gratitude.
CERTIFICATE FROM THE FACULTY GUIDE
This is to certify that the project work entitled “Putting HR on Balanced Scorecard: A Case Study of Verizon.” is a bonafide work carried out by Your Name, a candidate of the PGDM (2008-2010) College Name under my guidance and direction.
Signature of the Guide
TABLE OF CONTENTS
HUMAN RESOURCES AS A STRATEGIC PARTNER– THE PRESENT AND THE FUTURE
THE HR ARCHITECTURE AS A STRATEGIC ASSET
The HR function
The HR system
THEORY BEHIND THE BALANCED SCORECARD
Background of the Concept of Balanced Scorecard
Defining Critical Success Factors and Measures
The Four Perspectives: Cause and Effect Relationship
The Balanced Scorecard Model
Balanced Scorecard as a Measurement Tool
IMPLEMENTING BALANCED SCORECARD TO HUMAN RESOURCE
Integrating HR into the performance measurement system
The Seven-Step Model for Implementing HR’s Strategic Role
BENEFITS OF THE DEVELOPING HR SCORECARD
CASE STUDY: VERIZON
HR Challenge & Strategy
Communicating the HR Scorecard
Web-based Implementation and Graphics (Frontend and Backend)
FINDINGS OF THE STUDY
Please join StudyMode to read the full document