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Future Trend of Crisis Intervention in the Human Services Delivery System Amie Aguilar
University of Phoenix
Mental Health and Crisis Intervention Practices
Dr. Nyiema D. Carter
April 09, 2010

Future Trend of Crisis Intervention in the Human Services Delivery System

This week in class, the topics range from domestic and sexual assault, to natural disasters. Although those topics are very relevant within the human service role, the topic of loss and grief depicts a more humanistic approach to the human service role. The personal journey of an illness and the family reactions to that tragedy was the primary focus. The patient very often is by themselves when diagnosed with an illness. Ultimately it is helpful to have a friend or family present when the diagnosis is given. The Patient doesn’t hear the instructions from the doctor and does not listen to what the prognosis is. This often leaves the patient in the dark and with many questions once they get home. After the diagnosis of cancer is heard by the patient, very little of the remaining conversation is retained. For this reason, it is easier to have a friend or family member there not only to listen to what the doctor is saying, but to also be there for consoling the patient. Whether it is to just listen or to talk it through on the ride home, the patient needs someone there to help them deal with the news on their health. Human Service Trends

Specializing doctors’ offices, Oncologist, should have someone on staff that fulfills a role to the patient who would be available for the patient to talk to, listen to or sit with, should they not have someone else present. The comfort helps buffer a bad situation into a situation that can have light at the end of the tunnel. The key is when the patient is ready to see the light in the tunnel. Challenges

Confidentiality is the biggest concern in...
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