Preview

Patient Satisfaction Paper

Better Essays
Open Document
Open Document
2128 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Patient Satisfaction Paper
Patient satisfaction is critically important to the health care industry today due to the competitive nature of the field. Patients have many choices when it comes to seeking medical attention, and hospitals are dependent on return business to stay operational. Hospitals have traditionally utilized the semi-private room model in order to increase profitability. A semi-private room is a room shared by two patients. Each patient is given their own bed, but they usually share a single bathroom. Unfortunately the financial practice of using semi-private rooms comes at the expense of patient satisfaction. Research has shown that private rooms increase patient satisfaction, because of the decreased likelihood of nosocomial infection, a quieter …show more content…
Unfortunately staff members are usually to blame for spreading infectious microorganisms from one patient to the next. Studies have shown healthcare professionals are more likely to perform hand hygiene between patient rooms rather than between beds in the same room (Bereket et al., 2012). This is not necessarily due to a failing on the part of healthcare professionals, but a failing of healthcare systems utilizing semi private rooms. Take this scenario for instance: a nurse is working with a patient in a semiprivate room when suddenly the bed alarm goes off on the neighboring bed. The roommate is an elderly female with Alzheimer 's-dementia who recently fell at home and suffered a fractured hip. The nurse has already been in physical contact with one patient and now has to take action in order to prevent the roommate from falling. The nurse must act quickly to prevent a fall-related injury and does not have time to perform hand hygiene before assisting the roommate back to bed. This nurse would not have been put in such a position had her patients been placed in private rooms to begin with. Standardizing the use of private rooms prevents situations such as the above from occurring, promotes proper hand hygiene amongst healthcare professionals, and protects patients from unnecessary exposure to nosocomial

You May Also Find These Documents Helpful

  • Powerful Essays

    Risk managers are very involved in the care of every patients stay from beginning to end but also it has the hospitals best interest. First, one of the most important challenges the organization faces in controlling infectious diseases is hand washing. There are many types of community acquired infections which increase the risk to inpatient populations as individuals are admitted to the hospital. Requiring strict hand…

    • 983 Words
    • 4 Pages
    Powerful Essays
  • Good Essays

    About two years ago, the hospital started a program in which employees serving as “spies” observed and reported how often doctors and nurses washed their hands or “gelled” (used hand sanitizer dispensers posted outside each patient room) when entering and leaving patient rooms. Initial surveys showed that the compliance rate was 31%. Soon after, the hospital began a major push to increase hand washing, including lecturing offenders and promoting hand hygiene through screensaver messages on every computer in the hospital.…

    • 833 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Employees roles and responsibilities in the care industry are all different but the one thing they all have a responsibility to do is they must always be aware of and report any individuals health changes and they also have a responsibility to keep all work areas and equipment clean, tidy and free from infection hazards. They are also encouraged to maintain good personal hygiene for themselves as well as their service users. For example when assisting a service user to have a bath, shower or to use the toilet you must always wear the PPE (personal protective equipment) provided when removing any soiled clothing you must dispose of it in the correct way using the sluice bags that are provided and the sluice bags should be tided shut thus preventing any infection among other service users clothes. Any PPE used should be disposed of in the room you have used and before leaving that room employees must ensure they wash their hands using the correct hand washing method displayed. Another responsibility employees have is to prepare and maintain environment before and after patient care making sure all PPE is worn if there are any bodily fluids in the room i.e. on the floor sink etc this spiliage should be cleaned up immediately using the appropriate disinfectant cleaning products to prevent any infection spreading such as MRSA, C Diff and the norovirus.…

    • 2955 Words
    • 11 Pages
    Powerful Essays
  • Good Essays

    To be able to minimise the spread of infection in the environment, all members of staff have to be trained in all aspects of infection control and the methods of waste management. National standards apply to all areas of infection control and the hospital environment by providing the staff with updated training, carrying out cleaning schedules using the correct methods and materials for each task. All staff members are responsible for reducing the risk of infection and contamination…

    • 2397 Words
    • 10 Pages
    Good Essays
  • Powerful Essays

    For an appropriate community setting, a long term care facility was chosen to develop a teaching plan. The teaching plan created identifies behaviors in which employees spread infection. The presentation educated employees of the most common types of infections and illness caused by specific bacteria's, and techniques with thorough instructions on how to prevent the spread of these infectious organisms. The teaching plan developed was developed using the nursing diagnoses of risk for infection related to insufficient knowledge. The target group for the teaching plan were the direct care giving employees of the Good Samaritan Society assisted living facility. Specific outcome goals were created in which after the presentation the target audience would competently identify behaviors, risks, and techniques that cause hospital acquired infections. The teaching was also given…

    • 1629 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Sanitation –To me the importance of cleanliness, infection control, and hospital acquired infections have made a huge difference in nursing care. I have noticed over the years the emphasis on hand washing, using hand sanitizer, utilizing gloves, glasses, and masks for protection and infection control…

    • 906 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Health and Safety P1

    • 1615 Words
    • 7 Pages

    Spread of infection- In a hospital it is full of people who are either ill or who are recovering from either an illness or an injury. Whilst being unwell they are most likely to contract other infections/diseases as they have low immune systems. In the hospital the beds are placed very closely together to enable more patients to be catered for so the chance of an infection spreading quickly is very high. If there was an illness already based within the hospital then the staff has to make sure that nobody enters the hospital and nobody leaves to stop a pandemic from arising as it could be serious and kill many. People are advised if they are unwell then to stay away from the hospitals anyway but some people take no notice of this and this is why infections are spread as easily as they are. If a terminally ill patient was to contract and infection then it could be the case of either life or death. (NHS, 2011)…

    • 1615 Words
    • 7 Pages
    Good Essays
  • Good Essays

    Among the many responsibilities a nurse has, ensuring patient-centered care is considered an essential objective of high-quality health care system. The Quality and Safety Education for Nurses (QSEN) is a project which main purpose is to prepare future nurses with the knowledge, skills, and attitudes that are fundamentals to promote quality and safe healthcare systems (“QSEN Competencies,” 2014). The first competencies which QSEN focuses on is patient-centered care. Patient centered care is described as a care that implements respect and is responsive to an individual’s preferences, needs and values. (Greene, Tuzzio, & Cherkin, 2012).…

    • 317 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Patient Interview Paper

    • 508 Words
    • 3 Pages

    The patient interviewed is a 72 year old Caucasian male. He was in the grocery business for 40 plus years and served in the Vietnam War in 1967-1968.The patient has suffered from back pain for many years, part due to war related injuries and part due to many years of heavy lifting in the grocery business. The patient is considered 100% disabled by the VA health care system. This pain has also increased pain in other regions of the body such as the neck and knees. When asked to rate pain using the Verbal Analog Scale (VAS), the patient rated his pain 7/10 without medication and a 6/10 with medication. The patient takes Gabapentin, used to treat nerve pain, and Aleve/Tylenol for generalized pain and inflammation, daily. He also takes Hydrocodone in emergencies when his pain reaches a 10/10 on the VAS. He has also had a left total knee arthroplasty (TKA) in 2011, and an anterior cervical discetomy and fusion (ACDF) on the 5th and 6th cervical vertebrae.…

    • 508 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Geller, R. (2012, January 23). The Importance of Private Hospital Rooms. Retrieved from The Journal-Standard: www.journalstadard.com/lifestyle/health/x66787390/The-importance-of-private-hospital-rooms?zc_p=1…

    • 1281 Words
    • 6 Pages
    Good Essays
  • Good Essays

    According to, Sofaer & Schumann patient’s engagement is the involvement of an individual in their own care. This allows patients to make competent and well- informed decisions about their health.…

    • 330 Words
    • 2 Pages
    Good Essays
  • Better Essays

    Patient Interview Paper

    • 1714 Words
    • 7 Pages

    Across the healthcare system there are universal themes that can be applied to several fields of medicine, such as ambition to make a difference, maintaining effective communication, and overcoming obstacles that one encounters throughout his/her career. Six University of West Florida students procured six individual healthcare providers and performed semi-structured interviews with the professionals in order to gain insight into the patient-provider relationship. Five of us interviewed providers in the field of nursing, while one us interviewed a provider in the field of pharmacology. Within the domain of Nursing, our professionals included: a lead RN in the field of cardiovascular/thoracic surgery, a RN that works in the oncology department, a trauma RN who works in the emergency room, a RN who specializes in labor and delivery, a RN midwife, and a pharmacist. While both the midwife and pharmacist practice privately, all the RNs interviewed practice in a hospital setting. In the interest of length, the authors of this paper concluded that there were three characteristics most important to those interviewed: Why they chose their career, communication as a healthcare provider, and obstacles faced. In conclusion of these…

    • 1714 Words
    • 7 Pages
    Better Essays
  • Satisfactory Essays

    During this phase, the committee started looking at the old pattern on getting patients satisfaction, saw that staffs were not motivated, some staff were not sure what the patient satisfaction survey was located in their unit, some leaders did not encourage the use of survey as a mean for patient satisfaction. The committee also realized that the hospital goal patient communication system though standardized was not implemented effectively in all units. There was very few educational programs for nurses on communication, and hourly rounding.…

    • 84 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    The quality of care delivered for inpatient services and outpatient service performed within a hospital has gained a lot of attention due to the Medicare reimbursement system. The primary goal in a hospital setting is to treat patient in a efficient manner with the best care possible. Executive and hospital staff are under extreme pressure to deliver quality care to patients as well as eliminating unnecessary cost. Radiology service plays an important role in influencing patient satisfaction. In my current role as a Radiology Director, It is my responsibility to ensure patient are receiving quality care on a consistent basis. Many hours are spent analyzing patient surveys to determine how to improve process and procedures to meet the demands…

    • 217 Words
    • 1 Page
    Good Essays
  • Powerful Essays

    Patient Satisfaction

    • 1073 Words
    • 5 Pages

    Nursing theories gives directions and guidance for structuring nursing practice and also these theories are the part of nursing education and research. Many of the nursing theories are based on the concept of caring. Watsons Human caring theory one of the well-known caring theory.…

    • 1073 Words
    • 5 Pages
    Powerful Essays