Parkway: Leadership and Nursing Home Directors
Question 1
What do the data on employee injuries, incidents, absences, and turnover suggest to you? Is there reason for concern about the company’s direction?
The data gives a clear view in the form of statistic about the problem face by Parkway Nursing Care on employee injuries, incidents, absences and turnover rate and the certified absences per staff. Figure show fluctuation on each category and mostly increased in year by year. The numbers of patients increase since year 2000 until 2009. As the number of patients increases in each year, medical staff could be overlooked the patients therefore the rate of incidents per patient increase. As in the incidents per patient increase, the injuries per staff member also go up. The incremental the number of injuries per staff member led to the increase of the certified absences per staff. Other, the absences per staff uncertified increase too.
The company direction is to make sure keeps a good position and must continue expanding rapidly. There have reason to concern about the company’s direction based on the increasing of the figure on injuries per staff member, incident per patients and absences staff. It will incur higher cost and more staff being stress. However the company should be emphasis about their staff and patient. The company should take care the righteousness of their staff to avoid them from being stress which may cause the rate of absences staff increase. Furthermore, the company also should employ the skilled staff to avoid from injuries among the staff to occur. As concern of the patients, despite the increasing number of patient and the demanding patients the company should maintain their quality standard of performance service even the staff facing a workload become heavy.
Question 2
The company is going to be making some significant changes based on the AI process, and most change efforts are associated with resistance. What are the most common forms of resistance, and which would you expect
What do the data on employee injuries, incidents, absences, and turnover suggest to you? Is there reason for concern about the company’s direction?
The data gives a clear view in the form of statistic about the problem face by Parkway Nursing Care on employee injuries, incidents, absences and turnover rate and the certified absences per staff. Figure show fluctuation on each category and mostly increased in year by year. The numbers of patients increase since year 2000 until 2009. As the number of patients increases in each year, medical staff could be overlooked the patients therefore the rate of incidents per patient increase. As in the incidents per patient increase, the injuries per staff member also go up. The incremental the number of injuries per staff member led to the increase of the certified absences per staff. Other, the absences per staff uncertified increase too.
The company direction is to make sure keeps a good position and must continue expanding rapidly. There have reason to concern about the company’s direction based on the increasing of the figure on injuries per staff member, incident per patients and absences staff. It will incur higher cost and more staff being stress. However the company should be emphasis about their staff and patient. The company should take care the righteousness of their staff to avoid them from being stress which may cause the rate of absences staff increase. Furthermore, the company also should employ the skilled staff to avoid from injuries among the staff to occur. As concern of the patients, despite the increasing number of patient and the demanding patients the company should maintain their quality standard of performance service even the staff facing a workload become heavy.
Question 2
The company is going to be making some significant changes based on the AI process, and most change efforts are associated with resistance. What are the most common forms of resistance, and which would you expect
References: 1. http://ezinearticles.com/?How-to-Reduce-Employee-Stress-in-8-Easy-Steps&id=4131913 2. http://www.leadership-with-you.com/situational-leadership-theory.html 3. http://myinfosource.biz/management/leadership.html 4. http://www.money-zine.com/Career-Development/Leadership-Skill/Situational-Leadership/ 5. http://www.brighthub.com/office/home/articles/83323.aspx