North by Northwest is proud of the merchandise it sells. Our return policy is as follows, PLEASE KEEP YOUR RECEIPTS. Refund or exchanges will be offered on goods returned in original condition, within 14 days, with receipt.
ALL INTERNET SALES MUST BE AUTHORIZED BEFORE A RETURN IS MADE. PLEASE EMAIL YOUR REQUEST TO waterloo@northbynorthwest.net or call us at 519-772-0383
AFTER RECEIVING YOUR RETURN AUTHORIZATION NUMBER, PLEASE RETURN YOUR GOODS VIA CANADA POST OR THE US POSTAL SERVICE ONLY.
ALL OTHER COURIER METHODS ARE UNACCEPTABLE AND WILL BE REFUSED.
RETURN VIA GROUND SERVICE ONLY.
DO NOT USE ANY EXPRESS SERVICES OFFERED BY CANADA POST OR THE US POSTAL SERVICE.
INSURE YOUR PARCEL APPROPRIATELY.
Manufacturer's Warranty
At the manufacturers discretion, we will either: REPAIR REPLACE or CREDIT YOUR PURCHASE.
Please note that the cost of returning goods is the responsibility of the purchaser. For more information on this policy, please contact waterloo@northbynorthwest.net
Privacy Policies of North by Northwest
At North by …show more content…
This information will also be used to ensure prompt and accurate delivery of the purchase to you. North by Northwest reserves the right to use personal information to statistically examine their customer base and business performance. Our goal is to provide the best in consumer service and available product assortment. North by Northwest strictly controls access to your personal information. Employees are forbidden to share or transmit this information with any outside individuals or organizations. Personal information is securely stored and protected. To comply with law, North by Northwest will co-operate with law enforcement officials. Any stored personal or account information gathered by North by Northwest may be shared with these officials in an