How the National Offender Management Service works
Who we are Key functions
How NOMS Works
who we are
“ Our vision is that there will be fewer victims, and our
communities will be safer
NOMS was established in 2008 with a clear brief, to bring together the commissioning and provision of offender services in prison and in the community, ensuring best value for public money. So organisational change isn’t new to us; it’s part of what we are all about. But the reality now is that we are in a new world, with the double challenge of responding to the policy priorities of the Coalition Government and significantly reducing our costs by approximately 23 per cent by 2015. The rate of change and scale of challenge for both Prisons and Probation is unprecedented. To meet our objectives of protecting the public and reducing reoffending – we have reshaped and transformed the way we operate creating a leaner organisation focused on outcomes for the public. We have dismantled our old regional model, and our structure has been fundamentally reshaped to support HQ and Central Services front line delivery at much reduced cost.
Perhaps most significantly, our new structure makes a clear distinction between the different functions of the Agency – commissioning services; delivering those services directly such as through HM Prison Service and national operational services such as licence recall and population management; delivery through contracts such as with Probation Trusts; and providing support for service delivery through Finance, ICT and HR. These changes give us the organisational arrangements we need for effective outcomebased commissioning of services in a providerneutral environment, which will encourage innovation and increasingly focus on what we want to achieve rather than how the work should be done. Line management and contract management for Prisons and Probation has been streamlined with clear accountabilities, responsibilities at the right level, and a focus on increased professional practitioner discretion at local level.
These changes will achieve savings of more than £90 million or 37 per cent of our total central budget over the 2011-2015 Spending Review period, and a reduction in HQ and Central Services headcount of almost 700 staff. Our vision is that there will be fewer victims, and our communities will be safer. I believe the changes we have made – and will continue to make – will help us achieve that goal. This guide sets out the detail of our new structures - what we do, and who does it.
Michael Spurr Chief Executive Officer National Offender Management Service
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How NOMS Works
who we are
Who we are and what we do
Who we are
The National Offender Management Service (NOMS) was created as an Executive Agency of the Ministry of Justice in July 2008.
How we operate
NOMS has changed to make our way of working clearer, more efficient and more accountable. This guide provides detail on our structures, functions, people and ways of operating. Our new way of operating reflects the overall direction of Government policy to: • Concentrate on outcomes not processes – results are what matter • Support local freedoms to pursue what works • Improve accountability and transparency through the system • Harness the efficiency and innovation of competition across public, private and third sector organisations including paying these providers by results • Reduce costs and become more efficient in all that we do
Specifically, the Agency:
• Specifies and commissions Offender Management services • Directly manages 120 public sector prisons (and a directly employed workforce of c48,000) • Contract manages 14 private sector prisons and a range of system-wide contracts (such as Prisoner Escort Service; Electronic Monitoring; Bail...
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