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Mental Health Services Case Study

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Mental Health Services Case Study
Case Review i

Case Review II

Sharon Lawson
Ethical and Legal Aspects of Health Services, HEA 203
Dr. Christine Connolly
December 6, 2012

Case Review ii
Abstract
Being hired as a new administrator for Gotham City Medical Center which mainly focus on mental health issues comes with a host of task. The inpatient and outpatient services are housed in separate buildings on the same campus which caused problems by the center during file recording. After an audit conducted by the New York State Office of Mental Heath several findings were highlighted that concerned them. The two primary findings which were patients notes were written once a week which tells me that the therapist did not record any individual notes at all. The second finding was that sign-in sheets were present for those who attended but no notes on their daily progress and visits were recorded in their records. Also patient mental health information was shared with the media which is unethical. As a new administrator, I would be entering into a setting where unethical activities are occurring, overwhelmed staffs and improper handling of patient files. As a new administrator, the findings require attention to develop a system for providing better mental healthcare services.
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Patients have two expectations when visiting a medical facility, quality care and confidentiality. At no time should a patient health information be disclosed with anyone unless for billing purposes. By doing such, the clinic violated the patient rights under HIPPA which protects the patient privacy. The clinic could also lose funding and patients. A patient may feel deterred from attending mental health programs provided by the clinic thinking their information may be shared as well. The clinic can also face lawsuits due to this illegal

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