Medicaid Billing Case Study

In the workplace, it is important to know how professional values and personal values interact when confronted with ethical issues. Some people confront the ethical issues directly while others struggle. Nevertheless, a few years ago I was working with a Medicaid billing program providing case management service which included coordinating services based on a psychosocial model to meet the needs of individuals and families. Moreover, along with those duties I was responsible for billing Medicaid three hundred minutes a day or 25 hours per week. The overall quota for the department was to bill $55,000 monthly. I would often struggle to complete my documentation and weekly billing because the amount of time allotted was not realistic. The staff