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Measurement of success

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Measurement of success
Impact of performance Management on Employees in the Retail Industry

Philip J

LSP 700 BB
Dr. Puneet Luthra February 18, 2013

Flow Chart

In today’s competitive market organizations are looking for ways to meet there organizations goals by reducing the gap between employee’s actual performance and optimal performance. One way of doing that is through performance management. Performance management is a continuous process of communicating and clarifying an employee’s responsibilities, priorities and expectations to ensure mutual understanding, thereby adding value to the organization and individual by promoting skills and career development, providing frequent feedback and nurturing teamwork ( Bautista and Jackson 3 ). Upon research the results showed that technology, employee’s attitude, management’s strategic role, evaluation system and performance measure used could have impact on the success of performance management.

Technology can play an important role in success of performance management. Managers and their staff s will have an enormous amount of data at their fingertips. Technology advances will continue at breakneck speed, in areas such as computing and communications (Hatry 208). According to Hatry performance management will be greatly affected by technology, and it will be used increasingly by public administrators with considerable training in both performance measurement and performance management (211). Technology can also help the organization lower its cost which can improve employee performance. Corporations can lower administrative costs, third-party consulting costs and typical services costs by better managing their vendors. But more importantly, the concentration and control of the HR spending information provides HR to leverage its increased knowledge to improve employee performance (Bannerman 63). Performance management can contribute towards positive employee


Bibliography: Hatry, Harry P. "Looking into the Crystal Ball: Performance Management over the Next  Decade." Public Administration Review (2010): 208-11 Fletcher, Clive, and Richard Williams. "Performance Management, Job Satisfaction and  Organizational Commitment." British Journal of Management 7 (1996): 169-79. Business Source Premier. Web. 18 Feb. 2013. Floyd, Steven W., and Bill Wooldridge. "Dinoscnirs or Dynamos? Recognizing Middle  Management 's Strategic Role." Academy Oi Management Executive 8.4 (1994):  47-57. Business Source Premier. Web. 18 Feb. 2013. Koontz, Harold. "Management and Challenges of the Future." Advance Management  Journal (2001): 21-30. Business Source Premier Management 1st ser. 28.4 (2011): 150-64. Business Source Premier. Web. 18 Feb. 2013. Correlational Design." Managing Leisure 15 (2010): 17-31. ProQuest ABI Global.  Web Chawla, Anita, Marjorie Hatzmann, and Stacy Long. "Developing Performance Measures for  Prescription Drug Management." Health Care Financing Review 22.3 (2001): n.  pag. Business Source Premier. Web. 18 Feb. 2013. 9.3 (2012): 7-16. Business Source Premier. Web. 18 Feb. 2013. Construction." JOURNAL OF CONSTRUCTION ENGINEERING AND  MANAGEMENT (2011): 698-706. Business Source Premier Andersen, Arthur, and C.J McNair. "Tools and Techniques for Implementing Integrated  Performance Management Systems." Institute of Management Accountants (2009):  1-34. Business Source Premier. Web. 18 Feb. 2013. Duke, Joe, Udono, and Ekpo Nya. "A New Paradigm in Traditional Human Resource Management Practices." Journal of Management and Sustainability (2012): n Pro Quest Document Link. Web. 30 Jan. 2013. (2012): n. pag. Pro Quest Document Link. Web. 30 Jan. 2013. Accounting – Business & Managemen 19.02 (2012): 15-43. Business Source Premier. Web Business Strategy 9.3 (2012): 7-16. Business Source Premier. Web. 18 Feb. 2013. Chawla, Anita, Marjorie Hatzmann, and Stacy Long. "Developing Performance Measures  for Prescription Drug Management." Health Care Financing Review 22.3 (2001): n. pag. Business Source Premier. Web. 18 Feb. 2013. Correlational Design." Managing Leisure 15 (2010): 17-31. ProQuest ABI  Global Management 1st ser. 28.4 (2011): 150-64. Business Source Premier. Web. 18  Feb Koontz, Harold. "Management and Challenges of the Future." Advance Management  Journal (2001): 21-30. Business Source Premier Floyd, Steven W., and Bill Wooldridge. "Dinoscnirs or Dynamos? Recognizing Middle  Management 's Strategic Role." Academy Oi Management Executive 8.4 (1994):  47-57. Business Source Premier. Web. 18 Feb. 2013. Fletcher, Clive, and Richard Williams. "Performance Management, Job Satisfaction and  Organizational Commitment." British Journal of Management 7 (1996): 169-79. Business Source Premier. Web. 18 Feb. 2013. Hatry, Harry P. "Looking into the Crystal Ball: Performance Management over the Next  Decade." Public Administration Review (2010): 208-11 System (2004): 9-16. Business Source Premier. Web. 18 Feb. 2013.
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