Managing Quality Improvement
Managing Quality Improvement
August 10, 2013
Abstract
The main purpose of managing quality improvements is to set up a structure by which to measure how the organization is doing out in the public sector. We need a process in place that will drive our improvement efforts when less than optimal results are identified through undesirable trends and benchmarking. They need to be measurable and be the same for all patients in the survey area. This data will assist us in developing the measures necessary to improve performance standards. A team will be organized that will include the Executive Director of our local hospice as well as the Medical Directors (3), that drive our management force. Defining an action plan to implement proper and effective data collection for our Quality Assessment and Performance Improvement (QAPI) program will entail establishing an overall goal first. This can be monitored regularly through weekly meetings of the team members to determine where they are in the process and what their findings have been so far.
Managing Quality Improvement
The organization that I work for has an excellent Quality Assessment and Performance Improvement (QAPI) program, not many hospices have a fully functioning program. However, one particular issue needs improved upon, the data collection process now being employed. The company they are using at this time, Deyta, does not seem to be very effective. The manner in which they collect the data using surveys regarding hospice care, appears to be somewhat ineffective in that most people who receive this survey discard it without looking at it and therefore this impacts are ability to improve upon our services with a larger workforce.
The data is of no value to us unless it is being used to improve our processes or services. We need a process in place that will drive our improvement efforts when less than optimal results are identified through undesirable trends and
August 10, 2013
Abstract
The main purpose of managing quality improvements is to set up a structure by which to measure how the organization is doing out in the public sector. We need a process in place that will drive our improvement efforts when less than optimal results are identified through undesirable trends and benchmarking. They need to be measurable and be the same for all patients in the survey area. This data will assist us in developing the measures necessary to improve performance standards. A team will be organized that will include the Executive Director of our local hospice as well as the Medical Directors (3), that drive our management force. Defining an action plan to implement proper and effective data collection for our Quality Assessment and Performance Improvement (QAPI) program will entail establishing an overall goal first. This can be monitored regularly through weekly meetings of the team members to determine where they are in the process and what their findings have been so far.
Managing Quality Improvement
The organization that I work for has an excellent Quality Assessment and Performance Improvement (QAPI) program, not many hospices have a fully functioning program. However, one particular issue needs improved upon, the data collection process now being employed. The company they are using at this time, Deyta, does not seem to be very effective. The manner in which they collect the data using surveys regarding hospice care, appears to be somewhat ineffective in that most people who receive this survey discard it without looking at it and therefore this impacts are ability to improve upon our services with a larger workforce.
The data is of no value to us unless it is being used to improve our processes or services. We need a process in place that will drive our improvement efforts when less than optimal results are identified through undesirable trends and
References: . Optum Health. (2012). FY2012 Quality Assessment and Performance Improvement Plan. Retrieved from http://www.m1.optumhealthslko.com/document/72259/86516/2012/_Optum_SLCO_ QAPI_Plan.pdf