Managing Conflict in the Workplace Week 5

Application 5.1
Think of two different contexts (A and B) where you have a conflict, disagreement, argument, or disappointment with someone. An example might be someone you live with and a work associate. Then, according to the following scale, fill in your scores for situation A and situation B. For each question, you will have two scores.For example, on question 1 the scoring might look like this: 1. 2 | 4
Write the name of each person for the two contexts here:
Person A ___________________ Person B _________________

Avoidance Totals
Competitions Totals
Compromise Totals
Question #
A
B
Question #
A
B
Question #
A
B
1
2
4
2
4
3
3
2
4
6
2
4
7
2
3
8
3
4
11
4
5
12
2
2
13
4
4
16
2
5
17
4
4
18
4
4
21
3
5
22
3
2
23
3
4
Total
13
23 15
14

16
20

Accomodation Totals
Collaboration Totals
Question #
A
B
Question #
A
B
4
4
4
5
4
4
9
4
4
10
4
4
14
4
4
15
4
4
19
2
2
20
4
4
24
4
4
25
4
2 18
18

20
18

Application 5.2

2. For those who have different answers, answer this question: “What is it about the two situations that prompts me to use different styles?”
I think that each situation needs to be evaluated and handled differently. For instance, the things that I would say to my husband in my conflict would not be appropriate to say to my co-worker that I barely know. I have to say the way that I handle conflict at home is completely different than at work. For me, it depends on the person, how well I know them, and the environment I am in. I think that my accommodation style is the same for both situations because ultimately I want to avoid conflict both in my personal life and business life. I do not like being involved in conflict, even though I ultimately know that some of it is for the best. At work, I prefer to avoid it more as it shows in my score. At home, I am much more comfortable…comfortable with the environment and the people in