Macro and Micro Environmental Analysis of Waitrose Supermarkets

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WAITROSE
ASSIGNMENT INTRODUCTION TO MARKETING
MARKET RESEARCH

CONTENTS

INTRODUCTION -----------------------------------------

MACRO ENVIRONMENT

POLITICAL ----------------------------------------------
ECONOMICAL -------------------------------------------
SOCIAL -------------------------------------------------
TECHONOLGICAL----------------------------------------
ENVIRONMENTAL----------------------------------------

MICRO ENVIRONMENT

SUPPLIERS----------------------------------------------
INTERMEDIARIES----------------------------------------
FINANCIAL-----------------------------------------------
GOVERNMENT--------------------------------------------
THE COMPANY-------------------------------------------
EMPLOYEES----------------------------------------------
CUSTOMERS---------------------------------------------
COMPETITORS-------------------------------------------
MEDIA----------------------------------------------------
PUBLICS-------------------------------------------------

SWOT ANALYSIS-----------------------------------------

CONCLUSION--------------------------------------------

APPENDIX------------------------------------------------
BIBLYOGRAPHY------------------------------------------

INTRODUCTION

The food retail industry in the United Kingdom is an extremely competitive market. The major players in the industry all have tremendous purchasing power and are constantly fighting to increase market share. Like any other industry though they are affected but factors which are both within their control as well as outside.

In this report we will first be focusing on the macro environment of the UK supermarket industry where we will review external issues such as politics, economy, technological, social/demographic and environmental factors. From this analysis we can gain insight into how supermarkets react to changes that are beyond their control and how they can often turn these changes into business opportunities.

The second part of this report will be looking at the supermarket chain Waitrose. Through this we analyse the micro environment whereby we look at factors such as suppliers, intermediaries, financial, government, the company, customers, employees, competitors, media, and publics. The micro environment is what makes up a company and all aspects must run efficiently and effectively for a business to succeed. Based on the findings of the Waitrose micro environment we are then able to evaluate the companies strengths and weaknesses as well as their opportunities and threats.

MACRO ENVIRONMENT

Political

The supermarket industry is affected by many varying political factors. New legislation and decisions from Governing bodies that regulate the industry aim to ensure that all business within the sector is conducted fairly and with the economy suppliers and consumers best interest in mind. Most legislation on food standards originates from the European Commission which consolidates legislation across the EU.

The Competition Commission, a non departmental governing body, are responsible for investigating mergers, markets and inquiries related to regulated industries under competition law (Competition Commission No Date),. Competition Law which was introduced in 1998 promotes healthy competition, and bans anticompetitive agreements between firms such as agreements to fix prices or to carve up markets, and it makes it illegal for businesses to abuse a dominant market position (Office of Fair Trading, 2007).

In 2009 the Competition Commission issued an amended and improved Grocery Supply Code of Practice (GSCOP) with hopes of providing greater security to suppliers. To help regulate legislation and the GSCOP an independent financial ombudsman was established in 2010 to resolves problems between retailers and suppliers (Sourceuk 2009). When a supermarket wishes to build or extend a site a ‘competition test’ would be carried...
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