Leadership
{Part One} – The Portfolio
Personal experience –
I had started this course last year in August 2011, during the whole course of leadership , I have learned that leadership is a skill which can be learnt and I would like to thank our professor Sue for giving me an opportunity to learn the leadership. To become a good leader, a leader needs to have a good vision to see a future and as well as look backward and make prepare their team for future challenges. Leaders inspire people to achieve goals and generate new ones and deliveries result where as poor leadership can deliver faliure results as well as demotivate its team. A good leader will always have a desire to learn new things and apply the same for betterment of others hence I have learnt lot of things which have helped me understand how the study of leadership has helped me to grow myself.
Journal Entries
Below are reflection of my thoughts and which I have learnt through this course and maintaining a journal has helped me to increase my understanding of the topic. It also has allowed me to voluntarily practice the same.
1. I would like to thank my professor Sue for teaching us the concepts of leadership and helped to apply the same to our daily life. She has been a leader and has always been fair to everyone and treated everyone equally in keeping in mind the cultural sensitivity. She has always supported us, listened to us and have understood our issues showing us a right direction. This kind of her leadership behavior have inspired me and taught me the real meaning of cultural sensitivity and how to behave with other diverse cultural people.
2. As the time passed with the course, I started behaving matured as per the situation around me, like not getting emotionally negative with people. For example an angry customer unhappy with the services walked in to the store. In absence of manager, I handled the query. I listened to the customer and calm him down. Explained him the procedure and told
Personal experience –
I had started this course last year in August 2011, during the whole course of leadership , I have learned that leadership is a skill which can be learnt and I would like to thank our professor Sue for giving me an opportunity to learn the leadership. To become a good leader, a leader needs to have a good vision to see a future and as well as look backward and make prepare their team for future challenges. Leaders inspire people to achieve goals and generate new ones and deliveries result where as poor leadership can deliver faliure results as well as demotivate its team. A good leader will always have a desire to learn new things and apply the same for betterment of others hence I have learnt lot of things which have helped me understand how the study of leadership has helped me to grow myself.
Journal Entries
Below are reflection of my thoughts and which I have learnt through this course and maintaining a journal has helped me to increase my understanding of the topic. It also has allowed me to voluntarily practice the same.
1. I would like to thank my professor Sue for teaching us the concepts of leadership and helped to apply the same to our daily life. She has been a leader and has always been fair to everyone and treated everyone equally in keeping in mind the cultural sensitivity. She has always supported us, listened to us and have understood our issues showing us a right direction. This kind of her leadership behavior have inspired me and taught me the real meaning of cultural sensitivity and how to behave with other diverse cultural people.
2. As the time passed with the course, I started behaving matured as per the situation around me, like not getting emotionally negative with people. For example an angry customer unhappy with the services walked in to the store. In absence of manager, I handled the query. I listened to the customer and calm him down. Explained him the procedure and told
References: – 630 Leadership. (n.d.). Retrieved June, 2012, from A New Zealand School of Business and Government: https://sbg.ac.nz Cherry,K.(n.d). What Is Autocratic Leadership?. Retrieved on 17th June 2012 from http://psychology.about.com/od/leadership/f/autocratic-leadership.htm Chandler,B.(2002). Encyclopedia of Nursing & Allied Health. Retrived on 17th June 2012 from http://www.enotes.com/cultural-sensitivity-reference/cultural-sensitivity Definition of Values and Examples. Retrived on june 17th 2012 from http://www.skills2lead.com/definition-of-values.html Heathfield, S. (n.d). Leadership Values and Ethics; Secrets of Leadership Success. Retrieved June 17th, 2012 from http://humanresources.about.com/od/leadership/a/leader_values.htm Sue, D. W. (2001). Multidimensional facets of cultural competence. Counseling Psychologist, 29, 790-821. Yukl, G. A. (2002). Leadership in Organizations (5th ed.). Upper Saddle River, NJ: Prentice Hall.