Keda's Sap Essay
Keda’s SAP Implementation
1. How did the information systems changes introduced by Keda align with changes in business and organizational strategy?
Firstly, we identified Keda’s business and organizational strategy to see the changes brought by information systems. Keda’s business strategy is to be a world leader in global ceramics machinery industry. The company focuses on innovation by offering a broad products of materials machinery. Therefore, Keda main business functions are “research and development(R&D), purchase of raw materials and parts, inventory management, production for assembly line and workshop processes, logistics, and sales and marketing”.(Page 2) Keda realizes that integration of data is needed within the organization. The teams were decentralized and were not well informed with decision making data. Departments such as production, sales, and business management were working individually. The Enterprise Resource Planning (ERP) System with modules such as customer relationship management (CRM), office automation (OA) and …show more content…
Some employees and higher management resist the change of technology because they are not confident that ERP will improve business operations and improve performances. The deviation from norm and adaptation change is difficult. Besides, they were power struggle between departments as they are not willing to share resources. Those department are used to working independently and desired to set up their own workshop. Their actions and resistance conflicts with the ERP workflow system. Also, employees need approval and directions from senior management before carrying out task. It is difficult to oppose what senior management decided. Despite those challenges, the project was successful because Keda stick to their strategic goals in implementing the system. A promotion and reward system motivates employees to adapt to the
1. How did the information systems changes introduced by Keda align with changes in business and organizational strategy?
Firstly, we identified Keda’s business and organizational strategy to see the changes brought by information systems. Keda’s business strategy is to be a world leader in global ceramics machinery industry. The company focuses on innovation by offering a broad products of materials machinery. Therefore, Keda main business functions are “research and development(R&D), purchase of raw materials and parts, inventory management, production for assembly line and workshop processes, logistics, and sales and marketing”.(Page 2) Keda realizes that integration of data is needed within the organization. The teams were decentralized and were not well informed with decision making data. Departments such as production, sales, and business management were working individually. The Enterprise Resource Planning (ERP) System with modules such as customer relationship management (CRM), office automation (OA) and …show more content…
Some employees and higher management resist the change of technology because they are not confident that ERP will improve business operations and improve performances. The deviation from norm and adaptation change is difficult. Besides, they were power struggle between departments as they are not willing to share resources. Those department are used to working independently and desired to set up their own workshop. Their actions and resistance conflicts with the ERP workflow system. Also, employees need approval and directions from senior management before carrying out task. It is difficult to oppose what senior management decided. Despite those challenges, the project was successful because Keda stick to their strategic goals in implementing the system. A promotion and reward system motivates employees to adapt to the