kdfhfgkfgkh
John Peraza
11126 S.W. 6th Street
Miami, Florida 33174
305- 299- 7590 johnp4569@gmail.com OBJECTIVE: To pursue a career with a well-established company which offers long term stability and allows personal growth
PROFILE: Motivated, reliable, and professional with 4 years of experience in customer service and working within a team environment. Talent for quickly mastering technology. Diplomatic and delicate with all levels of professionals. Thrive in deadline-driven environments. Experience in training and coaching. Excellent teamwork and interpersonal skills. Accustomed to handling confidential and time sensitive information.
SKILLS: Excellent Organizational Skills Strong Customer Relations Skills
Computer Proficiency Data Entry Effectively handle stressful situations
Experience handling money Telephone Answering, 12-Line System
Word Processing and Typing Filing Microsoft
Bilingual English and Spanish
EXPERIENCE
June 2013 – July 2014 Goodyear Tire Company Customer Advisor/ Sales Associate
Establish great customer service with all type of clients
Sales Quota
Inventory Control
Opening & Closing of the store
Finding new ways to approach customers for sales growth
November 2011 - March-2013 Pollack & Rosen PA Account Executive of NCO Discover
Collections agent
Recovered a great amount of all debts assigned by providing win-win compromises with debtors in financial jeopardy
Designed repayment plans to maximize revenue and retain customers
Prepared most of the Pre-litigation duties
March 2010-September 2011 Sherwin-Williams Paint Company
11126 S.W. 6th Street
Miami, Florida 33174
305- 299- 7590 johnp4569@gmail.com OBJECTIVE: To pursue a career with a well-established company which offers long term stability and allows personal growth
PROFILE: Motivated, reliable, and professional with 4 years of experience in customer service and working within a team environment. Talent for quickly mastering technology. Diplomatic and delicate with all levels of professionals. Thrive in deadline-driven environments. Experience in training and coaching. Excellent teamwork and interpersonal skills. Accustomed to handling confidential and time sensitive information.
SKILLS: Excellent Organizational Skills Strong Customer Relations Skills
Computer Proficiency Data Entry Effectively handle stressful situations
Experience handling money Telephone Answering, 12-Line System
Word Processing and Typing Filing Microsoft
Bilingual English and Spanish
EXPERIENCE
June 2013 – July 2014 Goodyear Tire Company Customer Advisor/ Sales Associate
Establish great customer service with all type of clients
Sales Quota
Inventory Control
Opening & Closing of the store
Finding new ways to approach customers for sales growth
November 2011 - March-2013 Pollack & Rosen PA Account Executive of NCO Discover
Collections agent
Recovered a great amount of all debts assigned by providing win-win compromises with debtors in financial jeopardy
Designed repayment plans to maximize revenue and retain customers
Prepared most of the Pre-litigation duties
March 2010-September 2011 Sherwin-Williams Paint Company