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Kanthal

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Kanthal
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Write-up Agenda



Background and Contest



Kanthal SWOT Analysis



Kanthal 90 Account Management System



Kanthal 90 AMS limits and improvements

2

Write-up Agenda



Background and Contest



Kanthal SWOT Analysis



Kanthal 90 Account Management System



Kanthal 90 AMS limits and improvements

3

Background and Context: Kanthal’s situation



Kanthal was founded in 17th century, specialized in the production and sales of electrical resistance heating elements. Kanthal had about 10000 customers and 15000 items that it produced.



Export sales, outside of Sweden, accounted for 95% of the total.



Kanthal manifacturing facilities located in Sweden, Brazil, Uk, West Germany, Usa and Italy



Kanthal consisted of three divisions:
– K. Heating technology, supplying wire, ribbon, foil elements and machinery to manufacturers of electrical appliances and heating systems (25% market share, main markets Far East and
Latin America)

– K. Furnace Products, producing a wide range of heating elements for electric industrial furnaces; K. Super is a new product generating high growth (40% market share, main markets
Usa, Japan, West Germany, UK)

– K. Bimetals, producing thermo-bimetals for temperature control devices (one of the few companies in the world)

4

Background and Context: Ridderstrale’s Strategy

Kanthal 90: Reallocating resources to increase profits while maintaining a return on employed capital in excess of 20%



Main Levers:
– Resources Allocation  People and resources equally distributed across all products and customers, in future must be allocated in different roles/functions with the aim to increase profitability and growth.


Why: priority to high profit activities and customers

Cost System  Transition from costs as percentage of total revenues to costs measured on individual orders, customer by customer.


Why: structure of

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