Small businesses rely on network connectivity for communications. With the advancement in Voice Over Internet Protocol (VOIP), many businesses are using the internet to save on phone costs. Additionally, it is common for a business to have an in-house communications system. Take some installations in the Air Force for example; they use an Instant Messaging (IM) service for member-member contact. Many times, it is easier to reach someone through IM or social networking. However, these commodities present their own challenges about IT security. However, that is not all that needs protection. In fact, in a more broad view, communication is viewed as a small bite.
When a business sells its product/s online, it is at distinct advantage over mom and pop stores because they have to collect certain data to complete the transaction; shipping, credit card, billing, and personally identifiable information (PII). (Bradley, 2010) This system is located on a network accessible to employees in order to conduct business. Companies are not only morally obligated to protect customers’ information; it’s the law. The May 2002 Financial Information Safeguards Rule requires businesses to develop a written information security plan that describes, among other things, the specific ways their employees should protect consumer information. The plan must be appropriate to the business's size and complexity, the nature and scope of its activities, and the sensitivity of the information its employees encounter, and must be regularly monitored. (Federal Trade Commission, 2002) The company must consider all areas of its operation, including three that are particularly important to... [continues]
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