Is3110 Chapter 1
Chapter 1 1. Briefly describe how outsourcing and strategic alliances have impacted IS organizations. Page Ref: 9 2. Describe the key differences between procedure-based information work and knowledge-based information work. Page Ref: 18 3. Why is it important for the IS organization to recognize the distinction between procedure-based activities and knowledge-based types of information work? Page Ref: 19 4. Briefly describe how the Web has changed the term data. Page Ref: 14 5. Describe two major data issues facing CIOs today. Page Ref: 14 6. Due to the growth and pervasiveness of IT, organizations are operating in a much different business environment. Describe three business issues that dramatically affect
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What are the five primary activities of the Porter value chain? Page Ref: 152
Chapter 5 1. Distinguish between an IT architecture and an IT infrastructure. Page Ref: 174 2. Which four issues determine the degree to which a system is distributed? Page Ref: 175 3. List three issues that impact an organization's ability to distribute IT functions and responsibilities. Page Ref: 178 4. Briefly describe remote data management client-server systems. Page Ref: 183-184 5. Briefly describe XML, UDDI, SOAP and WSDL. Page Ref: 193 6. Describe three views that firms can take of their IT infrastructure. Page Ref: 221-222 7. What are the benefits of client-server computing? Page Ref: 188 9. What are the benefits of peer-to-peer computing? Page Ref: 191 10. Define and describe SOA. Page Ref: 201
Chapter 6 1. Describe three attributes that make the Internet important to corporations. Page Ref: 219 2. Describe Voice over IP. age Ref: 224 3. Briefly describe the seven layers of the OSI reference model. Page Ref: 228 4. Briefly describe four wireless network technologies. Page Ref: 232 5. Briefly describe 1G and 2G cellular technology. Page Ref:
What are the five primary activities of the Porter value chain? Page Ref: 152
Chapter 5 1. Distinguish between an IT architecture and an IT infrastructure. Page Ref: 174 2. Which four issues determine the degree to which a system is distributed? Page Ref: 175 3. List three issues that impact an organization's ability to distribute IT functions and responsibilities. Page Ref: 178 4. Briefly describe remote data management client-server systems. Page Ref: 183-184 5. Briefly describe XML, UDDI, SOAP and WSDL. Page Ref: 193 6. Describe three views that firms can take of their IT infrastructure. Page Ref: 221-222 7. What are the benefits of client-server computing? Page Ref: 188 9. What are the benefits of peer-to-peer computing? Page Ref: 191 10. Define and describe SOA. Page Ref: 201
Chapter 6 1. Describe three attributes that make the Internet important to corporations. Page Ref: 219 2. Describe Voice over IP. age Ref: 224 3. Briefly describe the seven layers of the OSI reference model. Page Ref: 228 4. Briefly describe four wireless network technologies. Page Ref: 232 5. Briefly describe 1G and 2G cellular technology. Page Ref: