Preview

Impacts of Cultural Differences on Establishing Effective Communication and Engagement with the Patient.

Best Essays
Open Document
Open Document
1729 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Impacts of Cultural Differences on Establishing Effective Communication and Engagement with the Patient.
Impacts of Cultural Differences on Establishing Effective Communication and Engagement with the Patient.

Name

Institution

Clear communication is paramount in health care, not only does this applies to individuals, but also to the population. However, in some cases, communication challenges are encountered in this process. These challenges make people more vulnerable to falls, as well as gaps. This paper describes a scenario of how effective communication relies on audience’s culture; I will discuss a specific patient scenario and reflect on how cultural differences may impact on establishing effective engagement and communication with the patient.

Since I am a healthcare provider, and a professional nurse, my duty is to respect and uphold patients’ right to confidentiality. Thus, I have to always ensure individuals are informed on how and why information is shared by those who would be providing their basic care, as well as disclosing information in cases where an individual is deemed to be at risk of any potential harm (Nursing & Midwifery Council 2008). With A view to maintain the patients fundamental right of confidentiality, there is need to avoid using real names of the affected patients. In, this case, my patient is Mrs. P who is a 68 year old lady from India. She is a diabetic patient with poor oral in-take. In recent days, she suffered from a stroke that resulted in dysphasia. She is nursed by bed due to her impaired mobility and unable to stand unsupported.
In the particular case of Mrs. P, the major cultural differences are barriers in language. Mrs. P spoke Punjabi and failed to understand Chinese or English. This has made it challenging in providing her the much needed care and has to a larger extent, posed a significant impact on my ability to engage and communicate effectively with her. Following her severe stroke, she now has a slurred speech, and speaks with minimal amount of



References: Argyle, M., 1978. Communication: Choices for Nurses, London: Churchill Livingstone Argyle, M., 1988 Burdett Trust for Nursing. 2006. Who cares, Wins. Leadership and the Business of Caring. London: Burdett Trust for Nursing. Burnard, P., and Gill, P., 2008. Culture, communication and nursing. Harlow, Pearson Education. Cutcliffe, J.R., McKenna, H.P., 2005. The Essential Concepts of Nursing: Building Blocks for Practice. London/Edinburgh: Elsevier Churchill Livingstone. Ellis, R Gates, B Kenworthy, N., 2003. Interpersonal communication in nursing, Oxford, Churchill Livingstone, Edinburgh. Helman, C., 2007. Culture, health and illness, 5th edition. London: Hodder Arnold. National Health Service., 2007. NHS Choices: Anxiety [Online]. Available from: http://www.nhs.uk/chq/Pages/2425.aspx?CategoryID=139&SubCategoryID=1393 [Accessed 25th February 2010]. Nursing & Midwifery Council., 2008. Code of Professional Conduct: Standards for conduct, performance and ethics. Nursing & Midwifery Council., 2008. The code in full: Confidentiality [Online]. Available from: http://www.nmc-uk.org/aArticle.aspx?ArticleID=3056 [Accessed 19th February 2010]. Rungapadiachy., DM. 1999. Interpersonal Communication and psychology, Oxford, Butterworth Heinemann Spector, R., 2004

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Explain how any cultural differences could become barriers affecting the communication process with health care providers.…

    • 900 Words
    • 4 Pages
    Satisfactory Essays
  • Powerful Essays

    Riley, J. B., Kelter, B.R, Schwecker, L.H. (2003) Communication: cited in Cutcliffe, J.R. and McKenna H.P. (2005) The essential concepts of nursing. London: Churchill Livingstone.…

    • 2673 Words
    • 11 Pages
    Powerful Essays
  • Best Essays

    Nursing and Midwifery Council (2008) The Code: Standards of conduct, performance and ethics for Nurses and Midwives. [Online]. Available from: http://www.nmc-uk.org/Nurses-and-midwives/The-code/The-code-in-full/ [Accessed on 8th January 2013].…

    • 2439 Words
    • 9 Pages
    Best Essays
  • Powerful Essays

    Nurse Prescribing

    • 2137 Words
    • 9 Pages

    Nursing and Midwifery Council (2008) The Code: Standards of conduct, performance and ethics for nurses and midwives. London, NMC.…

    • 2137 Words
    • 9 Pages
    Powerful Essays
  • Satisfactory Essays

    The principles of confidentiality are important to nurses and all other health professionals. The common law identifies confidentiality and it supports it because it is very important. There are new rules and protocols that are being formed and regulated such as the midwifery council show rules in their codes of professional conduct. There is a debate about how confidentiality may bend and innovate ways to attain, store, utilize, and communicate data. Confidentiality is written by the Human Rights Act 1998. A doctor and patient relationship should be held to the highest degree by legal precedent. Public safety is highly important because when it is considered judicially, it can override confidentiality, as well as professional duty to care and to avoid causing harm. It is crucial to keep intact certain principles in the medical…

    • 1176 Words
    • 5 Pages
    Satisfactory Essays
  • Good Essays

    Communication misunderstandings can negatively affect the patient’s health, but when a patient feels comfortable and understood it promotes better communication between healthcare practitioner and patient resulting in a positive healthcare experience for all involved. When there is an absence of Cultural competency it can have a number of negative effects for the patient but also for the healthcare practitioner. After reading the article, "Why is There a Compelling Need for Cultural Competence" I learned that knowing a patients socio-cultural background can decrease the likelihood of liability or malpractice claims. When a patient feels respected, understood, and the line of communication is open the health care provider is less likely of being sued for malpractice. Its important as a health care provider to understand cultural differences and not only accept them but also utilize them to come up with the best healthcare solutions for that patient. Without the presence of Cultural Competency, health care providers wouldn't be able to effectively deliver healthcare services that meet their patient's social, cultural, and linguistic needs. They also wouldn't be able to achieve the level of trust needed to not only effectively diagnose a patient but to also ensure that the patient follows through with their…

    • 389 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Low Context Culture

    • 603 Words
    • 3 Pages

    While working in the nursing profession, I had experience taking care of patients from many different cultures and background. Communication is an important aspect of providing adequate patient care because I need to be able to assess patient health history and care needs. However, some cultures emphasizes having a trusting relationship before communication can occurs. According to Lamberton & Minor (2014), individuals from Middle East, Asia, Africa, and South American views trust as the initial step in relationship building.…

    • 603 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Nurse Prescribing

    • 2608 Words
    • 11 Pages

    Nursing and Midwifery Council (2002) Code of Professional Conduct: standards for conduct, performance and ethics. NMC: London…

    • 2608 Words
    • 11 Pages
    Powerful Essays
  • Satisfactory Essays

    Essay Nursing Ethic

    • 998 Words
    • 3 Pages

    More and more we are living in a global community, and therefore I find myself having to care for patients who speak a different language, have completely different cultural views than I do and often times have different values than me. In these situations I feel it is my duty to try to reach out to each patient from where they are coming from.…

    • 998 Words
    • 3 Pages
    Satisfactory Essays
  • Better Essays

    It is important to be culturally knowledgeable in the health fields to accommodate a patient’s…

    • 3996 Words
    • 16 Pages
    Better Essays
  • Powerful Essays

    The Nursing and Midwifery Council (NMC) have set out a code of conduct on how to maintain confidentiality within a health care setting. They say that you must treat information about patients and clients as confidential and use it only for the purpose in which it was given. Nursing staff should ensure that clients understand that some information may be made available to other members of the team who are involved in the delivery of care. We as nurses must safeguard against breaches of confidentiality and protect information from improper disclosure at all times (NMC Code of Conduct 2006).…

    • 2105 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    Reflection on Practice

    • 685 Words
    • 3 Pages

    Nursing and Midwifery Council. (NMC). (2008). The code – Standards of Conduct, Performance and Ethics for Nurses and Midwives. London: NMC…

    • 685 Words
    • 3 Pages
    Good Essays
  • Better Essays

    In a culture as diverse as the United States it is of utmost importance that individuals in settings such as the health care field learn to communicate with people from different cultures. This type of setting offers many chances for misunderstanding, miscommunication, and mistrust. It is imperative for the health care field to have an effective strategy to minimize these negative consequences of poor intercultural communication. One must also remember when implementing a communication strategy that there are many elements that effect the experience; cultural variations, personal dignity, and interpersonal relationships. An effective intercultural communication strategy improves these aspects of the health care experience. Gathering knowledge of different cultures and the beliefs, values, and language can be an effective strategy to overcoming cultural diversity and improve intercultural communication.…

    • 879 Words
    • 4 Pages
    Better Essays
  • Better Essays

    compassion in nursing

    • 1883 Words
    • 8 Pages

    Nursing and Midwifery Council (2010) The Code, standards of conduct performance and ethics for nurses and midwives. Available from: http://www.nmc-uk.org/Publications/Standards/The-code/Contact/ [accessed 30 December 2013].…

    • 1883 Words
    • 8 Pages
    Better Essays
  • Best Essays

    THERAPEUTIC RELATIONSHIP

    • 2921 Words
    • 12 Pages

    References: Arnold E., & Boggs K.U (2003) Interpersonal Relationships: Professional Communication Skills for Nurses. (4th ed.) Missouri: Saunders Elsevier.…

    • 2921 Words
    • 12 Pages
    Best Essays