They know their market well and they have become experts at getting the attention of those types of consumers. Home Depot uses the DIY spirit to makes sales. They often post project inspirations on their website, social media pages, or internet videos, which inspire consumers to come into the store to purchase the necessary supplies. On the subject of social media, they utilize Facebook and Twitter to connect with their customers. They post DIY videos to YouTube and Vine and they provide online communities where actual employees answer consumer’s questions and help on projects that consumers may be experiencing trouble with (How Home Depot, 2014). They also offer DIY books and free home improvement workshops. The company has branded themselves as experts in the DIY world. They hire people who can give expert advice and help customers finalize projects that they have
They know their market well and they have become experts at getting the attention of those types of consumers. Home Depot uses the DIY spirit to makes sales. They often post project inspirations on their website, social media pages, or internet videos, which inspire consumers to come into the store to purchase the necessary supplies. On the subject of social media, they utilize Facebook and Twitter to connect with their customers. They post DIY videos to YouTube and Vine and they provide online communities where actual employees answer consumer’s questions and help on projects that consumers may be experiencing trouble with (How Home Depot, 2014). They also offer DIY books and free home improvement workshops. The company has branded themselves as experts in the DIY world. They hire people who can give expert advice and help customers finalize projects that they have