Globalization is a complex, multidimensional phenomenon that has already influenced the way hospitals operate and will increasingly impact the healthcare landscape and patients' experience worldwide. Hospitals, particularly in large urban centers, are gradually learning to care for patients from very diverse ethnic and cultural backgrounds, with a range of different expectations. They have to be constantly exploring innovative solutions to the problem of recruitment and retention of human resources, adding international professionals to the formula, while responding to the need for continuous training created by the adoption of modern technologies. Hospitals also have to deal with diminishing public funding and identify new and alternative sources of revenues, from ancillary services to the revenues created by intellectual property. They have to effectively manage the increasingly complex web of links with the private sector that pervade virtually all aspects of their activities, from ensuring research funds to acquiring equipment, supplies and services. Soon, they will have to radically rethink the design of their infrastructure and the way health service... [continues]
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