Gke1 Task 2
memorandum to: CEO, Executive Team from: Elementary Division Manager date: December 27, 2013 subject: lead contaminated whistle shipment for south american school
Summary: Based on recent quality testing on the toys manufactured for elementary school aged children, it has been noted that the metal whistles contain an amount of lead that is over the United States legally acceptable limit for children age 7 and under. A large shipment is packaged and scheduled to depart at the end of the week. The whistles were manufactured under our company name and at our own warehouse facility.
Decision Alternatives: Alternate Process
In creating the following possible decision scenarios, the well-being of this company is a massive concern …show more content…
Allow product receiver to make decision
Contamination of company reputation.
50/50 chance of increased reproduction cost.
Release of legal obligations once South American Ministry accepts product.
The possible subjection of harm to innocent children is simply unethical.
Reproduce Contaminated Toy
7 step decision model, shown above.
Maintain higher level of satisfaction.
Increased costs of reproduction, product delivery late.
Approximate cost of $100,000 will be incurred.
Maintained federal requirements even outside of geographical requirements.
Providing safe products to all children.
Ship Product As Is
7 step decision model, shown above.
Lowered costs.
Potential harm to innocent children
Possible litigation cost if families choose to enact a class action.
Possible litigation and class action suit
The subjection of harm to innocent children is simply unethical.
Decision Alternatives: Alternate
Summary: Based on recent quality testing on the toys manufactured for elementary school aged children, it has been noted that the metal whistles contain an amount of lead that is over the United States legally acceptable limit for children age 7 and under. A large shipment is packaged and scheduled to depart at the end of the week. The whistles were manufactured under our company name and at our own warehouse facility.
Decision Alternatives: Alternate Process
In creating the following possible decision scenarios, the well-being of this company is a massive concern …show more content…
Allow product receiver to make decision
Contamination of company reputation.
50/50 chance of increased reproduction cost.
Release of legal obligations once South American Ministry accepts product.
The possible subjection of harm to innocent children is simply unethical.
Reproduce Contaminated Toy
7 step decision model, shown above.
Maintain higher level of satisfaction.
Increased costs of reproduction, product delivery late.
Approximate cost of $100,000 will be incurred.
Maintained federal requirements even outside of geographical requirements.
Providing safe products to all children.
Ship Product As Is
7 step decision model, shown above.
Lowered costs.
Potential harm to innocent children
Possible litigation cost if families choose to enact a class action.
Possible litigation and class action suit
The subjection of harm to innocent children is simply unethical.
Decision Alternatives: Alternate