Table of Contents
The key issues related to the failure of the project:4
Relevance to IT Project Management:5
The “Who Killed the Virtual Case File?” case study is a clear example of project failure which resulted on not only balloon the cost of the project, but also loss that could be counted on millions of dollars. Because of the size of the project and the failure of the project, it is broadly used to prevent future IT Project Management disasters. Project Overview:
When special agent Larry Depew collected evidence of illegal activity of the Russian and Italian mafia tax skim activity, FBI didn’t have database system, which could organize and support all the information gathering processes that were needed for the organization. A decade later, Depew was landed in his first project management job called FBI Virtual Case File project (VCF), even though he had no previous experience. In the PMBOK Guide book describes what abilities a project manager should possess to successfully manage projects is: knowledge, performance and personal . In the results of lack of experience and ineffective planning the project was unfortunate failure. Because of availability of funds, the FBI’s 23 divisions developed own database system for each of the different divisions. In the result FBI ended up with 45-50 different investigative databases and applications, which are not communicating with each other. Also, the Automated Case Support (ACS) system was cumbersome to use, inefficient and had limited functional capabilities. Additionally all 13000 were really old which resulted in not supporting new software’s. Intranet that connected FBI offices had 56-kilobit-per second modems. SAIC (Applications International Corp.) for software developed delivered 700,000 lines of code bug-ridden, off target system which resulted in $105 million worth loss. However, researches and findings showed that the FBI—lacking IT management and technical expertise—shares the blame for the project's failure. The research and study later on painted a picture of an enterprise IT project that fell into the most basic traps of software development, from poor requirement gathering, planning and bad communication between software developer and FBI.
The key issues related to the failure of the project:
* Violation of the Project Scope Management
One of the main factors of VSF project was poorly defined business requirements and overly specific nature of the requirements defined in systems design and analysis phase which resulted in creating 400 functional deficiencies found after testing the system. * Violation of the Project Cost Management
The lack of IT investment processes resulted in ballooning the cost of the project in spite of the millions of dollars spending which was the also one of the main reason of VSF project failure. * Violation of the Project Time Management
Overly ambitious schedules and poorly defined schedule is one of the among VSF project failures. * Violation of Project Risk Management Procedure
The lack of a plan to guide hardware purchases and deployment was one also of the failures of VSF project. Resolution:
* The FBI’s higher management will be participating in the new software development to overcome the discrepancies associated with the previous those were VCF project. * FBI is planning to purchase software from the vendor to digitize all documents, crime related evidence paperwork processes in the single database and still continue use VCF project systems up until it will be replaced with the desired software. * The new project will deploy and create new monitoring, risk management system which involves planning, scheduling and target oriented testing. Relevance to IT Project Management:
* Project Scope Management...