Fatimah
Effectiveness Of Leadership At Mcdonalds Management Essay
I had the opportunity of working at a McDonald’s chain of restaurants after completion of my undergraduate studies. I was able to observe the role played by members of a team, their team work and leadership of the Manager of the restaurant. I would like to analyse the leadership styles practiced, evaluate the effectiveness of leadership at McDonald’s restaurant and make recommendations indicating how leadership and team work can go hand in hand to improve the performance of the organisation.
The first McDonald’s opened its doors to customers in the UK in 1974. Currently, over 2.5 million people in the UK place their trust in McDonald, expecting that the multinational would provide them with food of a high standard, quick service and value for money.
Models and theories that will be discussed in the later portions of this essay are Adair’s Leadership Model and Maslow’s theory of hierarchy which will be applied to McDonald’s. Leadership styles such as autocratic, democratic and persuasive are also discussed to find out which of the three is the ideal model for McDonald’s.
A team is a collection of individuals who are interdependent in their tasks, who share responsibility for outcomes, who see themselves and who are seen by others as an intact social entity embedded in one or more larger social systems (for example, business unit or the corporation), and who manage their relationships across organisational boundaries (Susan Cohen and Diane Bailey, 1997). A team is defined as a small number of people, with a set of performance goals, who have a commitment to a common purpose and an approach for which they hold themselves mutually accountable (Katzenbach & Smith 1993).
There are several factors that influence the success of a team. Team members must have the required skills and attitudes and must create an ambience in which everyone can work with devotion. There should be transparency within the team
I had the opportunity of working at a McDonald’s chain of restaurants after completion of my undergraduate studies. I was able to observe the role played by members of a team, their team work and leadership of the Manager of the restaurant. I would like to analyse the leadership styles practiced, evaluate the effectiveness of leadership at McDonald’s restaurant and make recommendations indicating how leadership and team work can go hand in hand to improve the performance of the organisation.
The first McDonald’s opened its doors to customers in the UK in 1974. Currently, over 2.5 million people in the UK place their trust in McDonald, expecting that the multinational would provide them with food of a high standard, quick service and value for money.
Models and theories that will be discussed in the later portions of this essay are Adair’s Leadership Model and Maslow’s theory of hierarchy which will be applied to McDonald’s. Leadership styles such as autocratic, democratic and persuasive are also discussed to find out which of the three is the ideal model for McDonald’s.
A team is a collection of individuals who are interdependent in their tasks, who share responsibility for outcomes, who see themselves and who are seen by others as an intact social entity embedded in one or more larger social systems (for example, business unit or the corporation), and who manage their relationships across organisational boundaries (Susan Cohen and Diane Bailey, 1997). A team is defined as a small number of people, with a set of performance goals, who have a commitment to a common purpose and an approach for which they hold themselves mutually accountable (Katzenbach & Smith 1993).
There are several factors that influence the success of a team. Team members must have the required skills and attitudes and must create an ambience in which everyone can work with devotion. There should be transparency within the team