Expectations of Social Care Worker

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The expectations of my role as a social care worker are defined by the codes of practice released by the General Social Care Council in 2001. These are described below:

In my role as care assistant I need to promote and protect the rights and interests of my residents by treating everyone as individuals. I need to uphold my residents’ needs, views and wishes where appropriate. I must maintain respect, dignity and privacy of my residents at all times and encourages equal opportunities to everyone including other staff. Also I need to understand and respect individuals’ cultures and values.

I need to establish and maintain the trust and confidence of my residents and colleagues. I have to be honest and trustworthy to everyone and communicate in an appropriate manner, always talking openly and straightforwardly. I must respect confidential information and explain polices regarding confidentiality to residents and staff. I need to honour my work commitments and be reliable and dependable. I need to explain to the individual when I am unable to fulfil the commitment. I need to inform the appropriate people when issues and concerns might create a conflict of interest and ensure it doesn't’t affect my role. I must stick to policies and procedures outlined by my company about accepting gifts and money from residents.

I must promote independence of my residents whilst protecting them from harm or danger. I also need to support residents in the understanding of their rights and how to exercise them. I need to follow the company policies and procedures in place to keep myself and others from violence and abuse at work and bring it to the attention of proper authorities when this prevents me or others from delivering safe care, or when witnessing colleagues using unsafe methods. I must comply with my company’s health and safety policy, including substance abuse to ensure a safe working environment. I need to assist residents, families and colleagues to make...
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