Environmental Scan

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Workforce Planning Tool Kit Environmental Scan and SWOT Analysis Workforce Planning Tool Kit:
Environmental Scan and
SWOT Analysis
FINAL
CPS Human Resource Services
444 North Capitol Street
Suite 544
Washington, DC 20001
Phone: (608) 536-3590
www.cps.ca.gov
Connie Champnoise
Principal Consultant
(608) 536-3590
December 1, 2007
Submitted by:
Cornerstones for Kids
i
Table of Contents
Environmental Scan/SWOT Analysis – Overview .................................................................... 1 Tool 1 – Conducting an Environmental Scan ........................................................................... 6 Tool 2 – Conducting a SWOT Analysis ................................................................................... 13 Appendices

Appendix A – Additional Resources ....................................................................................... 20 Appendix B – Electronic Tools to Gather SWOT Feedback .................................................. 23 Appendix C – SWOT Analysis Examples ................................................................................ 28 Appendix D – Conducting Effective and Efficient Meetings ................................................. 34 Appendix E – Likert Organizational Climate Survey Forms ................................................. 36 1

Environmental Scan/SWOT Analysis – Overview
Figure 1: Workforce Planning Steps
We designed this Tool Kit for public-sector and non-profit human services administrators and human resources professionals who want to take a comprehensive approach to addressing workforce issues. The information and guides in this Tool Kit can be used whether you employ an all public-sector and non-profit workforce, a contracted-out service delivery workforce, or a combination of private and public workforce. Similarly, this Tool Kit and the principles of the Workforce Planning model will work in agencies of all sizes – although you may have to modify slightly some of the concepts in a smaller organization. The Environmental Scan/SWOT Analysis Tool Kit will help you: 1. Understand what an Environmental Scan and SWOT Analysis are. 2. Conduct an Environmental Scan and a SWOT Analysis.

Gap-Closing Strategies Competency Model Recruitment Selection Retention Performance Management Professional Development Succession Planning Strategy Assessment Review strategy and operational plans for workforce implications Establish leadership commitment and resources, build teams, develop communication plan Develop work plans and timelines Environmental Scan Conduct an Environmental Scan Conduct a SWOT Analysis Supply/Demand Analysis Project workforce supply and demand Identify required competencies (knowledge, skills, abilities and behaviors) Gap Analysis Use a Competency Assessment to compare current talent to future talent needs Identify staffing gaps and surpluses Identify competency gaps and surpluses Step 1: Strategy Step 2: Data Collection Step 3: Data Analysis Step 4: Implementation Step 5: Evaluation Review and Assessment Develop WFP objectives and performance measures Evaluate WFP process and results Workforce Planning Tool Kit Environmental Scan and SWOT Analysis 2

A key to success for any agency is planning, and successful planning requires that the people involved have a comprehensive understanding of their current environment. This is true whether you’re developing an information technology plan or workforce plan. Environmental Scanning and SWOT Analysis are sometimes referred to as strategic assessment tools and are commonly used to establish the level of understanding needed for a successful plan, regardless if it is strategic plan or a workforce plan. SWOT is an acronym for Strengths, Weaknesses, Opportunities and Threats. An Environmental Scan and a SWOT Analysis can help confirm or refute common perceptions. Conducting an Environmental Scan involves collecting pieces of external and internal information to assist the...
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