Emotional Intelligence Research Paper
Emotions
Emotional Intelligence in the Workplace
Huda Abdalla Ibrahim
200901530
PSY 212 - 501
Zayed University
Mercedes Sheen
December 13, 2012
Fall Semester 2012
Word count: 1,553
Table of Contents
1.0 Introduction ................................................................................................................ 3
2.0 Research Methodology …………………………………………………………… 8
3.0 Results ………………..…………………………………………………………… 9
4.0 Conclusion ……………………………………………………………………… 15
References ………………………………………………………………………........ 16
Appendix ……………………………………………………………………………… 17
Emotions
Emotional Intelligence in the Workplace According to Merriam-Webster website (2012), an emotion is “a conscious mental reaction (anger or fear) subjectively experienced as a strong feeling usually directed toward a specific object and typically accompanied by physiological and behavioral changes in the body”. On the other hand, intelligence cannot be compared to emotional intelligence (EI) because the latter is more powerful than the former one. Emotional intelligence is also referred to as emotional quotient (EQ). An individual with high EQ is able to perceive others’ emotions and react to them appropriately. EI has the biggest impact on success, job satisfaction or even in daily lives (Bressert, 2007). Emotions can be divided as follows; conceptions, sensations, reflexes, involuntary experiences, and voluntary experiences. All of these categories fall under biological adaptations except voluntary expressions. Emotions may occur because of individual, genetic make-up, and group factors. Individual emotions serve as an appetizer, and make one stay away from physical abuse. Individual emotions are unique because they often help with survival. Fear responses evoke either fight or flight. Devon (2006) pointed out that avoiding threats is what reflexes should do. Genes are supported by genetic emotions; including genetic
Emotional Intelligence in the Workplace
Huda Abdalla Ibrahim
200901530
PSY 212 - 501
Zayed University
Mercedes Sheen
December 13, 2012
Fall Semester 2012
Word count: 1,553
Table of Contents
1.0 Introduction ................................................................................................................ 3
2.0 Research Methodology …………………………………………………………… 8
3.0 Results ………………..…………………………………………………………… 9
4.0 Conclusion ……………………………………………………………………… 15
References ………………………………………………………………………........ 16
Appendix ……………………………………………………………………………… 17
Emotions
Emotional Intelligence in the Workplace According to Merriam-Webster website (2012), an emotion is “a conscious mental reaction (anger or fear) subjectively experienced as a strong feeling usually directed toward a specific object and typically accompanied by physiological and behavioral changes in the body”. On the other hand, intelligence cannot be compared to emotional intelligence (EI) because the latter is more powerful than the former one. Emotional intelligence is also referred to as emotional quotient (EQ). An individual with high EQ is able to perceive others’ emotions and react to them appropriately. EI has the biggest impact on success, job satisfaction or even in daily lives (Bressert, 2007). Emotions can be divided as follows; conceptions, sensations, reflexes, involuntary experiences, and voluntary experiences. All of these categories fall under biological adaptations except voluntary expressions. Emotions may occur because of individual, genetic make-up, and group factors. Individual emotions serve as an appetizer, and make one stay away from physical abuse. Individual emotions are unique because they often help with survival. Fear responses evoke either fight or flight. Devon (2006) pointed out that avoiding threats is what reflexes should do. Genes are supported by genetic emotions; including genetic
References: Devon, M. (2006). The Origin of Emotions. Charleston, South Carolina, USA. Retrieved November 16, 2012. EQ of Highest & Lowest Performers [Graphic]. (2010). Retrieved December 6, 2012, from http://www.6seconds.org/wp-content/uploads/2010/08/WP_EQ-Performance_ME.pdf EQ vs Performance [Graphic] Freedman, J., Morrison, J., & Olsson, A. (2010). Leadership Success and Emotional Intelligence in the Middle East. Retrieved December 6, 2012, from http://www.6seconds.org/wp-content/uploads/2010/08/WP_EQ-Performance_ME.pdf Merriam-Webster.com