Emotional Intelligence Research Paper

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Emotions
Emotional Intelligence in the Workplace
Huda Abdalla Ibrahim
200901530
PSY 212 - 501
Zayed University
Mercedes Sheen
December 13, 2012
Fall Semester 2012
Word count: 1,553

Table of Contents

1.0 Introduction ................................................................................................................ 3

2.0 Research Methodology …………………………………………………………… 8

3.0 Results ………………..…………………………………………………………… 9

4.0 Conclusion ……………………………………………………………………… 15

References ………………………………………………………………………........ 16

Appendix ……………………………………………………………………………… 17

Emotions
Emotional Intelligence in the Workplace
According to Merriam-Webster website (2012), an emotion is “a conscious mental reaction (anger or fear) subjectively experienced as a strong feeling usually directed toward a specific object and typically accompanied by physiological and behavioral changes in the body”. On the other hand, intelligence cannot be compared to emotional intelligence (EI) because the latter is more powerful than the former one. Emotional intelligence is also referred to as emotional quotient (EQ). An individual with high EQ is able to perceive others’ emotions and react to them appropriately. EI has the biggest impact on success, job satisfaction or even in daily lives (Bressert, 2007). Emotions can be divided as follows; conceptions, sensations, reflexes, involuntary experiences, and voluntary experiences. All of these categories fall under biological adaptations except voluntary expressions. Emotions may occur because of individual, genetic make-up, and group factors. Individual emotions serve as an appetizer, and make one stay away from physical abuse. Individual emotions are unique because they often help with survival. Fear responses evoke either fight or flight. Devon (2006) pointed out that avoiding threats is what reflexes should do. Genes are supported by genetic emotions; including genetic conceptions, genetic sensations, and genetic involuntary expressions. Indeed, group emotions have a role in supporting the group solely. Communities, religions, countries, companies, professions, colleges, and social clubs are all groups. Likewise, the group emotions are also classified the same as the genetic emotions. This paper will give a general overview of emotions. In particular, it is intended to clarify the reason why emotional intelligence (EI) is so vital in the workplace nowadays. Furthermore, this research will help to construct a deeper understanding of emotional intelligence operating in the United Arab Emirates within a social context. Emotional intelligence can be important because it has its positive advantages on personal, social, academic, and workplace success. Later, a detailed description of each of those benefits will be discussed briefly in this research paper.

The significance of emotional intelligence in everyday life
In a journal article published by Brackett and others in the journal of Social and Personality Psychology Compass (2011), emotions are influenced by cognitive abilities including thinking and focusing processes. There is a strong relationship between emotional intelligence and other intelligences such as, verbal-propositional intelligence. Studies have also shown that there is a link among verbal and spatial intelligence (Van Rooey et al., 2005). It has been used a measurement of emotional intelligence to gauge patients with disorders. It is called “Mayer-Solvay-Caruso Emotional Intelligence Test”. The purpose of MSCEIT is to find the amount of cognitive effort as well as performance on emotion-laden social problems. It has been found that individuals who scored better in MSCEIT were cognitively effortless, and were affective in solving social problems. Psychotherapy is a well respected approach for treating personal problems, especially anxiety and depression. To bring personal growth and well-being,...
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