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THE ROLE OF INFORMATION TECHNOLOGY IN PROCUREMENT ACTIVITIES A CASE STUDY OF VODACOM TANZANIA LIMITED DAR – ES – SALAAM

By
Rachel Magoire

A Research report Submitted in Partial Fulfillment of the Requirements for the Award of Bachelor of Arts in Procurement and Supply Management of Sokoine University of Agriculture (SUA)

Moshi
September, 2009

CERTIFICATION

The undersigned certify that they have read and hereby recommend for acceptance by the Moshi University College of Cooperative and Business Studies a research report entitled “the role of information technology in procurement activities a case study of Vodacom Tanzania limited in fulfillment of the requirements for the award of a degree of Bachelor of Arts in Procurement and Supply Management.

_________________________________
(Supervisor’s name)

_________________________________
(Supervisor’s signature)

Date: ______________________________

DECLARATION

I, Rachel Magoire declare that this report is my own work and that it has been presented

and will not be presented to any university for a similar or any degree.

________________________________________

(Signature)

COPYRIGHT

This is a copyright material in intellectual property. In full as in part, except for short

extracts in fair dealings, for research or private study, critical scholarly review or

discourse with acknowledgement without the permission of the Research Bureau on

behalf of both the author and Moshi University College of Cooperative and Business

Studies.

ACKNOWLEDGEMENT

I most honor the Living Almighty God as he goes without number, for giving me such

a good health and peace of mind as well as enabling me to withstand obstacles that could

have led to failure in accomplishing research report writing. I wish to express my sincere

gratitude to MR. HAULE . B. TITO for his valuable guidance, expertise and relationship

Throughout the period of this research paper writing. I also honor my gratitude thanks to

all staff members of VTL procurement and IT department for their support to on

Accomplishing my research.

I also wish to extend my thanks to my lovely Parents MR and MRS MAGOIRE and the

whole family for their care and support throughout my studies.

I also thank my friends, here by mentioning some of them Bryan Makundi, Mugisha

Nkoronko, Rahel Emanuel, Cecilia Thomas and my truly Humphrey Elibariki for their

Strong academic support, advice and encouragement. However i remain personally

responsible for any error or omission which might appear in this research report, hence,

they should not be to any of the acknowledged person.

ABSTRACT

This study was carried out at Vodacom Tanzania Limited (VTL) in Dar-es-salaam

region. The study was carried out in order to make assessment on the role of information

technology in procurement activities.

The objective of this study is to examine the role of IT tools in decision making related

to procurement, to identify the critical areas of IT in issuing and receiving of materials

within the study area and qualification of staff toward IT application.

The research use both primary and secondary data. Findings show that IT tools are not

effective utilized as intended by the organization due to the lack of education on IT.

More benefit can be enhanced when such IT tools are well used. Such benefits include

more time saving, efficient and effectiveness performance of work.

Recommendation towards improving utilization of IT such as effective education and

training to PMU and employment of new IT specialist to attain the intended objective.

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