THE ROLE OF INFORMATION TECHNOLOGY IN PROCUREMENT ACTIVITIES A CASE STUDY OF VODACOM TANZANIA LIMITED DAR – ES – SALAAM
A Research report Submitted in Partial Fulfillment of the Requirements for the Award of Bachelor of Arts in Procurement and Supply Management of Sokoine University of Agriculture (SUA)
The undersigned certify that they have read and hereby recommend for acceptance by the Moshi University College of Cooperative and Business Studies a research report entitled “the role of information technology in procurement activities a case study of Vodacom Tanzania limited in fulfillment of the requirements for the award of a degree of Bachelor of Arts in Procurement and Supply Management.
I, Rachel Magoire declare that this report is my own work and that it has been presented
and will not be presented to any university for a similar or any degree.
This is a copyright material in intellectual property. In full as in part, except for short
extracts in fair dealings, for research or private study, critical scholarly review or
discourse with acknowledgement without the permission of the Research Bureau on
behalf of both the author and Moshi University College of Cooperative and Business
I most honor the Living Almighty God as he goes without number, for giving me such
a good health and peace of mind as well as enabling me to withstand obstacles that could
have led to failure in accomplishing research report writing. I wish to express my sincere
gratitude to MR. HAULE . B. TITO for his valuable guidance, expertise and relationship
Throughout the period of this research paper writing. I also honor my gratitude thanks to
all staff members of VTL procurement and IT department for their support to on
Accomplishing my research.
I also wish to extend my thanks to my lovely Parents MR and MRS MAGOIRE and the
whole family for their care and support throughout my studies.
I also thank my friends, here by mentioning some of them Bryan Makundi, Mugisha
Nkoronko, Rahel Emanuel, Cecilia Thomas and my truly Humphrey Elibariki for their
Strong academic support, advice and encouragement. However i remain personally
responsible for any error or omission which might appear in this research report, hence,
they should not be to any of the acknowledged person.
This study was carried out at Vodacom Tanzania Limited (VTL) in Dar-es-salaam
region. The study was carried out in order to make assessment on the role of information
technology in procurement activities.
The objective of this study is to examine the role of IT tools in decision making related
to procurement, to identify the critical areas of IT in issuing and receiving of materials
within the study area and qualification of staff toward IT application.
The research use both primary and secondary data. Findings show that IT tools are not
effective utilized as intended by the organization due to the lack of education on IT.
More benefit can be enhanced when such IT tools are well used. Such benefits include
more time saving, efficient and effectiveness performance of work.
Recommendation towards improving utilization of IT such as effective education and
training to PMU and employment of new IT specialist to attain the intended objective.
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